Hello! I have a problem with bwin. I played at their site for one week. I just played on live bets - tennis. One day I have noticed that the account balance is less than I knew that should be.
Maybe you can tell me what should I do to be treated fairly. I read on the forum that you solved problems with bwin in the past. Here is the whole story:
I placed several live bets on williams vs lepchenko. At first they payed everything but after 24HOURS BWIN CANCELED one of them because 'it was the odd wrong'. It was exactly game 4 of set 2 a bet of 970@1.25 Williams.
The second email that I sent to them it was like this :
'Hello! you cancelled the set2 game 4 of Williams-Lepchenko and you didnt cancelled the set 2 game 2? Why? It was the same odd on Williams to make her serve 1.25. If you are fair you should cancel all the bets on set 2 game 2 also.
In game 2 Williams lost her serve. The odd should go up, should be more than 1.25 that you offered in the previous game.
So in conclusion if the odd that you offered on set 2 game 4 was wrong than the odd that you offered on set 2 game 2 was also wrong and you should cancel all the bets on it also. Dont you think so?' In the first email I asked wh did the cancelled my bet.
The sayd that game 2 of set was lost I can check anwhere and everthing is ok for them.
I think they just wanted to steal some money and this is not fair at all.
What should I do? Please help me with at least an advice or if any of you want more details I will gladly provide them for you.
I would also like to ask this: 'Is anyone here that had a LOSING BET with 'wrong odds' at BWIN and of course received the money back?'
If the problem will not be solved then they are the most unfair betting site that I know. They can steal from anyone and anytime they want. They practically the have a license to steal. Dont you think so?
Please excuse my bad english.
Maybe you can tell me what should I do to be treated fairly. I read on the forum that you solved problems with bwin in the past. Here is the whole story:
I placed several live bets on williams vs lepchenko. At first they payed everything but after 24HOURS BWIN CANCELED one of them because 'it was the odd wrong'. It was exactly game 4 of set 2 a bet of 970@1.25 Williams.
The second email that I sent to them it was like this :
'Hello! you cancelled the set2 game 4 of Williams-Lepchenko and you didnt cancelled the set 2 game 2? Why? It was the same odd on Williams to make her serve 1.25. If you are fair you should cancel all the bets on set 2 game 2 also.
In game 2 Williams lost her serve. The odd should go up, should be more than 1.25 that you offered in the previous game.
So in conclusion if the odd that you offered on set 2 game 4 was wrong than the odd that you offered on set 2 game 2 was also wrong and you should cancel all the bets on it also. Dont you think so?' In the first email I asked wh did the cancelled my bet.
The sayd that game 2 of set was lost I can check anwhere and everthing is ok for them.
I think they just wanted to steal some money and this is not fair at all.
What should I do? Please help me with at least an advice or if any of you want more details I will gladly provide them for you.
I would also like to ask this: 'Is anyone here that had a LOSING BET with 'wrong odds' at BWIN and of course received the money back?'
If the problem will not be solved then they are the most unfair betting site that I know. They can steal from anyone and anytime they want. They practically the have a license to steal. Dont you think so?
Please excuse my bad english.
