mybookie.ag scum
I requested and was approved a payout from Mybookie.ag officially on 03/02/2017 for a wire of $2500 and it is going on close to 7 weeks and I have got nothing but a lot of lies from this outfit. Actually I am owed around $3000.They tell you 7 days or maybe up to 14 days but that is a outright lie. After a couple of weeks, I started calling them and they claimed that the money was in my bank and that I was lying to them so I had to send them a copy of my bank account to prove otherwise. Then they said the problem was at my bank and that it was not on them even though I told them I have received bank wires in the past. Again I was called a liar. They did eventually send me a copy of the supposedly wire from their processor which I forwarded to my bank. I saw the problem myself which was the name of my bank and routing number was not on the document. I was told that was not necessary and that it was on another document which they never presented to me or my bank. When someone tells you that the name of the receiving bank and the routing number does not need to be on the wire transfer then why don't you piss down my bank and tell me it is raining. The payout manager Laura is a joke to begin with and said it is not on them and it is nobody's fault that sh*t just happens. I was told that they would try and get the withdrawal back from their processor but it might take a day, a week, or months. .I finally officially filed a complaint with sportbookreview and they contacted mybookie.ag with my complaint. The next day Laura called me and was furious that I had contacted them and was pissed about me posted any negative comments. I warned them a couple of weeks ago that I was going after them and my goal if for nobody to ever get taken by these scumbuckets ever again. Even if they pay me which I don't believe is going to happen whom would want to do business with a sportsbook knowing that it could take months to get a payout? They have done this to themselves and I hope that they get their a$$ put out of business. Just remember people, sportsbookreview and other people can contact a sportsbook on your behalf, but they can't make them pay. I want to see sportsbookreview officially put them on the blacklist so that other people will not get screwed. I can't answer for anybody that posts on this board, but I promise you that I can prove everything that I have posted. If it was in a real court of law which it isn't I could represent myself and win without any problem. I have emails to prove my case. I am sure Laura or one of the other scumbuckets will reply and I can't wait. It is their job to use a processor that has enough sense to put the name of the bank and routing number on a document. I just laugh at people whom say this business is regulated. Really? These sportsbooks can do whatever they want because they only need a business license and they can get away with anything. Hope everybody that reads this post warns anybody that is interested in sportsbetting to stay away from mybookie.ag. If they pay me I will be man enough to post it even though I never expect to see this money. But as I stated earlier, ask yourself if you would want to do business with anybody like they are.
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So a wire was requested without bank account number or routing number? That would be a basic problem in completing a wire transfer. Perhaps change the payout method to check and you will probably receive it.Comment -
Just out of curiosity, when you were informed by MyBookie that your bank account and routing number were not necessary for completing the wire transfer, how did you believe the transfer would be made to your bank?Comment -
Based on the information you provided, I am assuming your bank used an intermediary bank to receive the wire transfer. If that is the case, the account number and routing number were required and this is a huge risk in processing bank wires with sportsbooks.
If MyBookie has delivered funds to the intermediary bank, they should have a "Fed reference" number to provide. That number could be used by your bank to trace the transfer with the intermediary bank and have the funds delivered.
Given that other procedure may have been set in motion, I am not certain this is your best option but you might look into it.Comment -
They will not send me the money until they get the money back from their processor. It was made real plain to me that if they don't get the money back from the processor then I don't get paid. And I have heard from a reliable source that it could be a real possibility that sometimes that happens. They won't send me a check, a cash payout , or use any other method unless that happens. They don't need permission from me to send me a check or cash.Comment -
My bank does not use a intermediary bank and I can prove that as well. The sender has to trace the money and even if they could mybookie.ag has requested that the money be sent back to them but they have not given me any prove of that.Comment -
You say there was no account number or routing number, how was the wire completed in such an instance?
Yes, if MyBookie cannot retrieve the money and has delivered funds via wire, I expect you will not be getting a refund and will have to pursue the matter with your bank.Comment -
I never believe it would go through when they told me the name of the bank and routing number were not necessary. That is when they lost all credibility with me and I knew they could not be trusted.Comment -
If the receiving bank is not able to reconcile the transfer, they may return the funds to the sender as undeliverable. There is a lot to this situation that does not make much sense.Comment -
My recommendation is to contact MyBookie again and request that they obtain a Fed reference number from their processor. You can then possibly have your bank trace the transfer through the Federal Reserve system.Comment -
You call two weeks an instance? Once again, my bank can't pursue this matter now or even when it was suppose to happen because their name and routing number were not on the document. About three weeks ago, mybookie.ag requested that their processor send the money back to them. My bookie.ag and their processor are the only ones that can fix this!Comment -
Receiving bank which is my bank can't return something they never got. It is in the hands of mybookie.ag and their processor. Mybookie.ag uses a processor that is not very competent. Once again my bank can't trace anything and the processor that mybookie uses is international not USComment -
Given that MyBookie and its processor process bank transfer routinely, it is likely that there is some problem with the information you provided. Just speaking as a gambler, the odds are very high there. Anyhow, it will be necessary to resolve the situation with MyBookie and given that wire transfer can take a couple of weeks, there is no telling how long this will take to rectify. Good luck.Comment -
My information on the wire transfer is accurate as confirmed by my bank and even mybookie.ag had to acknowledge it as being correct as well because I emailed them the instructions directly from my bankComment -
It could be worked out real easy but it is not going to happen because mybookie.ag is poorly run and they have a history of problems just like this. I have sent emails to people that try and resolve these disputes and they say that there is no excuse for them not to pay. I want to see if anybody will do the right thing and blacklist their ass. I have seen other people that had this problem and eventually they got paid but no other case has gone on as long as mine. I have told the truth to protect people from getting screwed like me. Anybody that is a member of sportsbook should warn people about them and help put them out of business. I am really surprised about how little people know about international bank wires.Comment -
I have an account at MyBookie and have done extensive research and I have never found an issue with them that could not be traced back to the user.
It should not be surprising that people know very little about international bank wires and if you were familiar yourself with them you might not have felt so comfortable in processing one with a small book with an outsourced processor.Comment -
I did not know that they used a international processor but this is not on me sport. I told you it has been reviewed by people that try to settle these disputes and they support my side. It is still on the sportsbook to use a reputable processor and I have proof that this has been a ongoing thing with them and their processor so they should find one to do the job or use a check period. You keep playing with them and you will get burned. The problem is they are a paid affiliate of many of these watchdog agencies and that is why they won't blacklist them and I have emails to prove that.Comment -
I am sure you are much smarter than everybody else. I would not be surprised if you are not one of their employeesComment -
I am not sure who these experts you have been consulting are but I can't recall a complaint case where a wire has been 'lost' and money never returned.
We do see one or two per month from a wide range of books where wires do not get delivered (for a variety of reasons) but in every case I have dealt with the money comes back. It always takes at least a couple of weeks for the confirmations to happen and the money is available again to re-try... so again, not sure who these experts you have been consulting are but they are giving you false information that is just upsetting you pointlessly. I can assure you that your wait has not been "longer than anyone else" that has had the problem.
You say that you can guarantee that your bank has no intermediary? That statement doesn't make any sense. Every bank uses a system of intermediaries to handle wire transfers when they don't have a direct agreement with the other bank. If your bank does not use intermediaries then you can sure it is your banks fault the wire cannot be delivered.... but again, that is just incorrect information from whoever is advising you and your bank does use intermediaries. Honestly, from what you have said, it sounds like you are taking advice from someone with almost no clue how this works.
What you have described really is normal procedure with delayed wires though... and your bank wont know about it as the usual problem is the wire reaching a dead end at a bank with no common intermediary agreement with any other bank which your bank does. It can then take time to get cancelled and confirmed and refunded to the originator.
I'm fairly sure you will not lose any money... just some hair from the frustration of having to wait. :\Last edited by Optional; 04-18-17, 02:51 AM..Comment -
Let us look at the facts. They use a processor that does not use the name of the bank or routing number and they tell me it is not necessary or it is on another document that they can't provide. You said it usually takes 2 weeks to get the money back. It is going on 5 weeks for me and I have seen enough posts from websites to know it has been an ongoing problem for them but they continue business as usual. And last of all, I was not given a choice for the payout option. And believe what you want, but I have received a international wire with my bank even though it was not with a sportsbook.Comment -
The four major US banks do not use intermediary banks for bank wires so far as I know. Any other banks will use an intermediary bank and all of them generally use the same bank for that purpose. In any case, any wired funds that were not delivered to your bank should be returned to the processor at some point and then returned to MyBookie which can then be returned to you. Given processor delays, I would expect no less than 1 month.
One positive about MyBookie is they have excellent customer service so your chances at getting this resolved without a hassle is better than at most books.Comment -
Major banks use them too. Even BkofAma doesn't have a direct agreement with every bank in the world..Comment -
BofA has its own SWIFT code I believe as do the other major banks but could be intermediaries are used. I am not entirely familiar with the international wire process. Any intermediary bank is a potential pitfall in a sportsbook transfer and I will pay the $15 fee to avoid this type of hangup. It is just one more thing that can go wrong.Comment -
Offshores mostly have to use smaller banks that are gambling friendly. These generally don't have a lot of direct agreements in place and so are more likely to route through an intermediary, or to reach a dead end where there is no path through joint intermediaries to get there at all.
With general purpose wires you won't see it as often. Not sure the SWIFT system negates it. I use a major bank with SWIFT and cop them from time to time still but maybe thats only when the other bank isn't a SWIFT member. Not sure..Comment -
It does not matter if the bank has an agreement, or goes through a intermediary if the processor does not put the name of the bank and the routing number of the receiving bank on the document, it is not going through.Comment -
MyBookie has advised the player and SBR that the funds were returned and they are now able to close this one out by issuing payment via bitcoin. We've asked the OP to confirm when he receives payment.Comment -
Right again 7s. Remember, you have to buy the bitcoin first.Comment -
you finally were/are right about something!
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Funds have now been received as of 04/25/2017Comment
