Marathonbet only voiding me winning bets

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  • satana
    SBR Hustler
    • 01-05-13
    • 64

    #1
    Marathonbet only voiding me winning bets
    So this morning I made 7 live bets in total on a tennis match. Apparently the score and prices displayed by Marathonbet were wrong and guess what? The bets that gained me profit were voided while the losing bets were graded as losing bets.

    Here are the bets (blue for void bets, red losing bets):



    Their emails say the voided my bets under section 7.1.3 of their rules:



    As you can see in case of incorrect displaying of prices the live bets are void irrespective of the outcome.


    Too bad that as you can see from the screenshot above I got voided the winning ones while the losing ones were graded as losing bets, this is simply outrageous.

    I've tried to contact them but as I couldn't remember the answer to my security question I've had to re-submit my ID to them and it's gonna take days before I'm verified again.
    Last edited by satana; 03-09-18, 12:02 PM.
  • Optional
    Administrator
    • 06-10-10
    • 60644

    #2
    The losing bets on Match Result appear to be around expected odds for being during first 3 games of set 1. Hon/Jakupovic closed at 2.00 on Bet365 pre match.


    Did the game betting odds seem correct at the time? Or were they flipped so wrong pair was favoured or something like that?

    How did you manage to bet Hon/Jap to win game 4 @ 2.46 and also get the other pair to win the same game 5.60? One of which must have lost, so is a positive void for you btw.
    .
    Comment
    • satana
      SBR Hustler
      • 01-05-13
      • 64

      #3
      Originally posted by Optional
      The losing bets on Match Result appear to be around expected odds for being during first 3 games of set 1. Hon/Jakupovic closed at 2.00 on Bet365 pre match.

      Did the game betting odds seem correct at the time? Or were they flipped so wrong pair was favoured or something like that?
      Hi Optional,
      First two match result bets (#9827 and #9828) were made during the first 3 games, it's my understanding (from speaking with bet365 chat) that the incorrect team was appointed to serve by the chair umpire, that would make prices inconsistent with what was displayed as I thought I was betting on Hon/Jakupovic while they were receiving serve, not the other way around. Besides was the score at that point even correct?
      Third match result bet (#9832) is well after my games bet, you can see the time, at that point we were clearly into a wrong scoreboard score so how could that be graded as valid bet while just a minute before the bets were graded as void.


      Originally posted by Optional
      How did you manage to bet Hon/Jap to win game 4 @ 2.46 and also get the other pair to win the same game 5.60? One of which must have lost, so is a positive void for you btw.
      Well of course in game 4 one is a losing bet and one is a winning bet.
      Overall it's a negative void for me:
      The bet at @ 2.46 is €120 while the bet on the opposite outcome of the game is a small €14.
      Comment
      • Optional
        Administrator
        • 06-10-10
        • 60644

        #4
        Honestly it does not really sound like the game bet voids are unfair from what you say.

        And I get what you are saying that if they had the score wrong then the match bets should be wrong odds too. But considering they are so close to what would be normal for a match at 2-1 in the first set, I really don't think they will entertain that argument.


        Do you bet on the .co.uk or .com version of their site?
        .
        Comment
        • satana
          SBR Hustler
          • 01-05-13
          • 64

          #5
          Originally posted by Optional
          Honestly it does not really sound like the game bet voids are unfair from what you say.

          And I get what you are saying that if they had the score wrong then the match bets should be wrong odds too. But considering they are so close to what would be normal for a match at 2-1 in the first set, I really don't think they will entertain that argument.


          Do you bet on the .co.uk or .com version of their site?
          I'm more making a case for the last match result bet, the one after the game bets were voided, you see Hibino/Kovinic at that point of the match had already gained a lead so I bet on a very underpriced selection based on confirmed incorrect displaying.

          I'm betting on the .com version.
          Comment
          • Optional
            Administrator
            • 06-10-10
            • 60644

            #6
            Originally posted by satana

            I'm more making a case for the last match result bet, the one after the game bets were voided, you see Hibino/Kovinic at that point of the match had already gained a lead so I bet on a very underpriced selection based on confirmed incorrect displaying.

            I'm betting on the .com version.
            Yeah I agree, that's probably the one to argue.

            Being the .com version you are stuck with the Curacao regulator unfortunately. They definitely wont go into bat to argue a live bet grading dispute.

            You may as well send in an SBR sportsbook complaint and see if we can get anywhere. Don't get your hopes too high though :\
            .
            Comment
            • satana
              SBR Hustler
              • 01-05-13
              • 64

              #7
              Originally posted by Optional
              Yeah I agree, that's probably the one to argue.

              Being the .com version you are stuck with the Curacao regulator unfortunately. They definitely wont go into bat to argue a live bet grading dispute.

              You may as well send in an SBR sportsbook complaint and see if we can get anywhere. Don't get your hopes too high though :\
              I'd like also to make a case for the fact that the last match result bet was also prompted by winnings on the games bets which allowed me to stake more.
              I've filed the complaint, thanks for the help much appreciated as always.
              Comment
              • moojoo
                SBR Wise Guy
                • 09-02-16
                • 938

                #8
                Marathon is A+ shop!
                Comment
                • chilidog
                  SBR Posting Legend
                  • 04-05-09
                  • 10305

                  #9
                  It's beyond me why people can bet with Pinny, SBOBET, and the Asian brokers are even bother to deal with bubblegum shops like Marathon.
                  Comment
                  • steven12
                    SBR High Roller
                    • 02-23-17
                    • 185

                    #10
                    Marathonbet on a marathon to block winners
                    Comment
                    • satana
                      SBR Hustler
                      • 01-05-13
                      • 64

                      #11
                      Originally posted by chilidog
                      It's beyond me why people can bet with Pinny, SBOBET, and the Asian brokers are even bother to deal with bubblegum shops like Marathon.
                      **************
                      Last edited by Optional; 03-12-18, 04:30 PM. Reason: removed link
                      Comment
                      • moojoo
                        SBR Wise Guy
                        • 09-02-16
                        • 938

                        #12
                        Originally posted by chilidog
                        It's beyond me why people can bet with Pinny, SBOBET, and the Asian brokers are even bother to deal with bubblegum shops like Marathon.
                        You have no clue.
                        Comment
                        • jjgold
                          SBR Aristocracy
                          • 07-20-05
                          • 388189

                          #13
                          Originally posted by chilidog
                          It's beyond me why people can bet with Pinny, SBOBET, and the Asian brokers are even bother to deal with bubblegum shops like Marathon.
                          end of thread
                          Comment
                          • lonnie55
                            SBR MVP
                            • 04-08-16
                            • 2689

                            #14
                            How can anyone compare soft books like 1xbet, marathonbet and bet365 with Asian books like Pinni, SBO and IBC?

                            Totally different philosophy of how to make profit. Totally different range, propositions, early markets etc.

                            It's way easier to make profit at soft books than at Asian books.
                            Comment
                            • moojoo
                              SBR Wise Guy
                              • 09-02-16
                              • 938

                              #15
                              Originally posted by jjgold
                              end of thread

                              Because people bet other than US sports and soccer.
                              Comment
                              • chilidog
                                SBR Posting Legend
                                • 04-05-09
                                • 10305

                                #16
                                Originally posted by lonnie55
                                How can anyone compare soft books like 1xbet, marathonbet and bet365 with Asian books like Pinni, SBO and IBC?
                                Totally different philosophy of how to make profit. Totally different range, propositions, early markets etc.
                                It's way easier to make profit at soft books than at Asian books.
                                I completely understand value betting, and both Marathon and 1xbet frequently have really soft lines, but there are also tons of complaints about them out there. Why would you bet with either of them??
                                Comment
                                • moojoo
                                  SBR Wise Guy
                                  • 09-02-16
                                  • 938

                                  #17
                                  Originally posted by chilidog
                                  I completely understand value betting, and both Marathon and 1xbet frequently have really soft lines, but there are also tons of complaints about them out there. Why would you bet with either of them??
                                  Post some link to Marathon complaints. They have shops all over UK, they are legit as it get. Payment in 5 minutes to ewallet. Best odds in Europe and fastest payouts,huge limits. Why wouldnt anybody bet with them?!
                                  Comment
                                  • satana
                                    SBR Hustler
                                    • 01-05-13
                                    • 64

                                    #18
                                    This has been justly solved as Marathon voided the one bet (#9832) in-between the other void bets. Thanks a lot guys, to Brad in particular. Nice of Mararathon to acknowledge the 'oddity'.
                                    Last edited by satana; 04-06-18, 01:06 PM.
                                    Comment
                                    • Optional
                                      Administrator
                                      • 06-10-10
                                      • 60644

                                      #19
                                      Originally posted by satana
                                      This has been justly solved as Marathon voided the one bet (#9832) in-between the other void bets. Thanks a lot guys, to Brad in particular. Nice of Mararathon to acknowledge the 'oddity'.
                                      That's really good to hear Satana
                                      .
                                      Comment
                                      • Vadym
                                        SBR High Roller
                                        • 12-31-17
                                        • 180

                                        #20
                                        Originally posted by lonnie55
                                        How can anyone compare soft books like 1xbet, marathonbet and bet365 with Asian books like Pinni, SBO and IBC?

                                        Totally different philosophy of how to make profit. Totally different range, propositions, early markets etc.

                                        It's way easier to make profit at soft books than at Asian books.
                                        Do not put marathonbet and bet356 on the same line with 1xbet. 1xbet is a scum. Marathonbet is my best bookmaker. Everyone who has a small bankroll should play there and you will win with ease. The only disadvantage is the fast cutting of the limits. But depo and winnings will always pay out.
                                        Comment
                                        • lonnie55
                                          SBR MVP
                                          • 04-08-16
                                          • 2689

                                          #21
                                          Originally posted by Vadym
                                          Do not put marathonbet and bet356 on the same line with 1xbet. 1xbet is a scum. Marathonbet is my best bookmaker. Everyone who has a small bankroll should play there and you will win with ease. The only disadvantage is the fast cutting of the limits. But depo and winnings will always pay out.
                                          It's the same type of soft book in terms of odds, range, early markets. Not in terms of payment morale.
                                          Comment
                                          • Vadym
                                            SBR High Roller
                                            • 12-31-17
                                            • 180

                                            #22
                                            Originally posted by lonnie55
                                            It's the same type of soft book in terms of odds, range, early markets. Not in terms of payment morale.
                                            My bad. You are right. But anyway you can make some money with some of them before they limit you. Just avoid scams like 1xbet.
                                            Comment
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