Topbet 7 months and counting.........

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  • Frank
    SBR Wise Guy
    • 10-13-07
    • 918

    #1
    Topbet 7 months and counting.........
    Here is the email I sent:

    Can I get an update?


    I have waited since August 10th 2017 for my payout.


    Why aren't any alternative measures being taken?


    Why am I not being paid with a different method if your processor is delayed for over 7 months?


    Why do I never receive any updates on anything except same old blah blah processor and you will contact me when my money is sent.......which seems to never happen.


    Are you completely flat broke and stealing my money?

    Please answer my questions as I will be posting on SBR forum and on my complaint as well.



    Here is their pathetic reply:

    Hello XXXXX,


    We apologize for any frustration that his may have caused you.


    Our team is continuously following up your request, but we have not gotten anything new. Rest assured that your account's withdrawal request is being monitored and will be processed as soon as possible.


    We guarantee you that the company is not in any financial trouble whatsoever, and that we pay our customers.




    *******
    Jet
    Customer Service - Supervisor
    support@topbet.eu
    1-877-528-6748
  • michael777
    SBR MVP
    • 09-20-05
    • 1936

    #2
    TRAVESTY!!!!!!!!!!!!!! Hope you get paid,they are pathetic
    Comment
    • newton0038
      SBR MVP
      • 03-07-07
      • 2366

      #3
      Im sure they can process a deposit in 1.5 seconds though
      Comment
      • icon
        SBR MVP
        • 01-09-18
        • 3394

        #4
        Originally posted by Frank

        We guarantee you that the company is not in any financial trouble whatsoever, and that we pay our customers.

        *******
        Jet
        Customer Service - Supervisor
        support@topbet.eu
        1-877-528-6748
        A guarantee. Wow.
        Comment
        • jbayko
          SBR Sharp
          • 12-29-16
          • 310

          #5
          Originally posted by icon
          A guarantee. Wow.
          If you want me to take a dump in a box, and mark it guaranteed I will... I've got spare time.

          How do you know the guaranteed fairy isn't some crazy glue sniffer? He sneaks into your house once and that's all it takes. Next thing you know, there is money missing off your dresser and your daughter is knocked up! I've seen it a hundred times.
          Comment
          • milwaukee mike
            BARRELED IN @ SBR!
            • 08-22-07
            • 26914

            #6
            where's that jackass thomorino to tell everyone that topbet is fine, because he got a payout after begging them 800 times

            sorry to hear that you still aren't getting paid, what a horrible situation
            Comment
            • Derailer
              SBR Sharp
              • 10-04-17
              • 422

              #7
              I can remember you being one of the first delays when Topbet first started having problems and realizing I had made a mistake in depositing there when doing some research after the fact. That was two football seasons ago. I did wind up getting paid though.

              When was your last payout?
              Comment
              • Frank
                SBR Wise Guy
                • 10-13-07
                • 918

                #8
                I, unfortunately, did not request all of my funds at once.

                I fell for the wait for a bit and bitcoin will be available as an option lie.

                I had a rather large balance back when they were rated C here at SBR.

                The last payment I received was in September 2017 from a request in April 2017 so it was 5 months wait.

                The payout before that took 4 months.

                This one is from August 10 before football season started and now football season has finished 6 weeks ago.




                Originally posted by Derailer
                I can remember you being one of the first delays when Topbet first started having problems and realizing I had made a mistake in depositing there when doing some research after the fact. That was two football seasons ago. I did wind up getting paid though.

                When was your last payout?
                Comment
                • Derailer
                  SBR Sharp
                  • 10-04-17
                  • 422

                  #9
                  Originally posted by Frank
                  I, unfortunately, did not request all of my funds at once.

                  I fell for the wait for a bit and bitcoin will be available as an option lie.

                  I had a rather large balance back when they were rated C here at SBR.

                  The last payment I received was in September 2017 from a request in April 2017 so it was 5 months wait.

                  The payout before that took 4 months.

                  This one is from August 10 before football season started and now football season has finished 6 weeks ago.
                  That's about when I got paid out in full and the same timeframe. Funny enough a small balance went out within 14 days.

                  They obviously cannot pay out the big balance guys and you are in the Hotel California.

                  You have an SBR complaint on file? That did seem to focus them on getting me paid.
                  Comment
                  • regularguy1
                    SBR Rookie
                    • 11-02-07
                    • 10

                    #10
                    I've been getting the same type responses. I'm owed 3 max checks with the oldest being just over 12 months old now. I filed an SBR report long ago which generated a personal email from someone with Topbet, but nothing but stock replies ever since.
                    Comment
                    • jjgold
                      SBR Aristocracy
                      • 07-20-05
                      • 388189

                      #11
                      The book seems broke
                      Comment
                      • Frank
                        SBR Wise Guy
                        • 10-13-07
                        • 918

                        #12
                        Now 8 months and counting....
                        Comment
                        • jjgold
                          SBR Aristocracy
                          • 07-20-05
                          • 388189

                          #13
                          seems bankrupt
                          Comment
                          • 5mike5
                            SBR Aristocracy
                            • 09-21-11
                            • 51794

                            #14
                            Originally posted by milwaukee mike
                            where's that jackass thomorino to tell everyone that topbet is fine, because he got a payout after begging them 800 times

                            sorry to hear that you still aren't getting paid, what a horrible situation
                            what a court jester that guy was...

                            srry to hear but this is a well known shit book that only pays when football deposits start rolling in
                            Comment
                            • bonzaii
                              SBR Hall of Famer
                              • 07-07-17
                              • 5000

                              #15
                              With their business model I'm shocked their even paying at all and have the lights on.
                              Comment
                              • aliceinchains
                                SBR High Roller
                                • 01-07-18
                                • 112

                                #16
                                How are you still holding on even?
                                Comment
                                • Frank
                                  SBR Wise Guy
                                  • 10-13-07
                                  • 918

                                  #17
                                  Originally posted by 5mike5
                                  what a court jester that guy was...

                                  srry to hear but this is a well known shit book that only pays when football deposits start rolling in

                                  This request was from before football season even started so that theory isn't even always the case.
                                  Comment
                                  • Frank
                                    SBR Wise Guy
                                    • 10-13-07
                                    • 918

                                    #18
                                    Now 9 months and counting.............



                                    We apologize that this is taking too long for you to receive your check, and we assure you we are not just sitting idly waiting for your tracking number. We are waiting for our processor to finish the batch that they are currently working on, then check if your request is already included in the next batch.

                                    We assure you that you will receive this check, it may be delayed, but we never miss any payouts. We are going to send you another email once we receive any news about your payout.

                                    Once again, we apologize for this delay. Rest assured that you will be receiving this as soon as possible.



                                    For further concerns, do not hesitate to contact Topbet's 24/7 Support Team or send an email and we will be more than glad to address all your concerns.
                                    Last edited by Frank; 05-10-18, 10:55 AM.
                                    Comment
                                    • bonzaii
                                      SBR Hall of Famer
                                      • 07-07-17
                                      • 5000

                                      #19
                                      Your going to have to wait at least another couple of months till enough suckers deposit money into this broke book.
                                      Comment
                                      • SBR Drew
                                        SBR Hall of Famer
                                        • 01-08-18
                                        • 7351

                                        #20
                                        Did you file a complaint form?
                                        Comment
                                        • Frank
                                          SBR Wise Guy
                                          • 10-13-07
                                          • 918

                                          #21
                                          Now 10 months and counting............



                                          This is what I receive when asking:



                                          We have received a follow up email regarding your payout concern. We understand that it is frustrating that this payout is already long overdued. We are not happy about this as well. Our payouts team will coordinate with our processor to expedite your check. We assure you that you will get paid.
                                          Again we would like to apologize for this delay. Once the tracking number is available we will promptly forward it to you.




                                          For further concerns, please do not hesitate to contact Topbet's Support Team and we will be more than willing to address all your concerns.

                                          Regards,

                                          Keith
                                          TopBet CSR
                                          support@topbet.eu
                                          1-877-528-6748
                                          Comment
                                          • pimike
                                            BARRELED IN @ SBR!
                                            • 03-23-08
                                            • 37139

                                            #22
                                            Originally posted by Frank
                                            Now 10 months and counting............



                                            This is what I receive when asking:



                                            We have received a follow up email regarding your payout concern. We understand that it is frustrating that this payout is already long overdued. We are not happy about this as well. Our payouts team will coordinate with our processor to expedite your check. We assure you that you will get paid.
                                            Again we would like to apologize for this delay. Once the tracking number is available we will promptly forward it to you.




                                            For further concerns, please do not hesitate to contact Topbet's Support Team and we will be more than willing to address all your concerns.

                                            Regards,

                                            Keith
                                            TopBet CSR
                                            support@topbet.eu
                                            1-877-528-6748
                                            Sorry but I don’t think you will get paid without SBR’s help.
                                            Comment
                                            • dark star
                                              SBR MVP
                                              • 01-04-09
                                              • 3900

                                              #23
                                              What a shitshow this book is
                                              Comment
                                              • icon
                                                SBR MVP
                                                • 01-09-18
                                                • 3394

                                                #24
                                                I would post on their Facebook page.

                                                Log into Facebook to start sharing and connecting with your friends, family, and people you know.



                                                or their Twitter

                                                Comment
                                                • icon
                                                  SBR MVP
                                                  • 01-09-18
                                                  • 3394

                                                  #25
                                                  Instagram

                                                  Welcome back to Instagram. Sign in to check out what your friends, family & interests have been capturing & sharing around the world.
                                                  Comment
                                                  • JoeCool20
                                                    SBR MVP
                                                    • 05-31-18
                                                    • 4440

                                                    #26
                                                    Wow
                                                    Comment
                                                    • unde0087
                                                      BARRELED IN @ SBR!
                                                      • 03-27-08
                                                      • 28848

                                                      #27
                                                      We guarantee you that the company is not in any financial trouble whatsoever, and that we pay our customers.


                                                      The fact they included this in the email is a joke. No one says that unless they are in financial trouble.
                                                      Comment
                                                      • jjgold
                                                        SBR Aristocracy
                                                        • 07-20-05
                                                        • 388189

                                                        #28
                                                        they are done
                                                        Comment
                                                        • Derailer
                                                          SBR Sharp
                                                          • 10-04-17
                                                          • 422

                                                          #29
                                                          It is insane that this stuff is still going on now a full two years after the initial problems and now coming up on the third football season. You would think they would either get straight or go under but they continue to stagger along with no end in sight.
                                                          Comment
                                                          • semibluff
                                                            SBR MVP
                                                            • 04-12-16
                                                            • 1515

                                                            #30
                                                            Originally posted by Derailer
                                                            It is insane that this stuff is still going on now a full two years after the initial problems and now coming up on the third football season. You would think they would either get straight or go under but they continue to stagger along with no end in sight.
                                                            Businesses close if they're losing money. Typically start-up costs are high but running costs are low. If they're taking bets but not paying out they're almost certainly making money, so expecting them to voluntarily disappear seems optimistic.
                                                            Comment
                                                            • Stallion
                                                              SBR MVP
                                                              • 03-21-10
                                                              • 3617

                                                              #31
                                                              Never going to get paid.
                                                              Comment
                                                              • lonnie55
                                                                SBR MVP
                                                                • 04-08-16
                                                                • 2689

                                                                #32
                                                                They will not pay. Just a way to not have to admit they are not willing to pay.

                                                                I go through the same shit with Betlinee where I have funds of 10k. They are not paying since December 21, 2017. Chat always same generic stock answers.
                                                                Comment
                                                                • Derailer
                                                                  SBR Sharp
                                                                  • 10-04-17
                                                                  • 422

                                                                  #33
                                                                  Originally posted by semibluff
                                                                  Businesses close if they're losing money. Typically start-up costs are high but running costs are low. If they're taking bets but not paying out they're almost certainly making money, so expecting them to voluntarily disappear seems optimistic.
                                                                  What book ever "voluntarily" disappeared? If they are taking money but not paying out, they are almost certainly NOT making money. They are bust. A book making money pays out. They pay what they want and can to keep the lights on for as long as they can. This is a zombie book.
                                                                  Comment
                                                                  • jablo1312
                                                                    SBR Hustler
                                                                    • 03-22-11
                                                                    • 57

                                                                    #34
                                                                    7 weeks and counting of the run-around from TopBet for $2.5k. Imagine it's similar to the same shit that happened last summer. I requested a payout in early June last year, and received my money on about September 24th (week 3 of the NFL season). What a POS operation.
                                                                    Comment
                                                                    • Frank
                                                                      SBR Wise Guy
                                                                      • 10-13-07
                                                                      • 918

                                                                      #35
                                                                      Now 11 months and counting..................


                                                                      I sincerely apologize for the inconvenience this may caused. I know that it is unacceptable to keep you waiting for your check but we are on top of this issue and we are doing our best to resolve it as soon as possible. I just made another follow up today with our payments team however as of this time we are still waiting for an update from our processor for the tracking information.

                                                                      I understand this has been very inconvenient to you just to let you know, we process payout by batches and wait for our processors to send the tracking number which is sent by batches too.



                                                                      Hope for your kind consideration and patience



                                                                      Should you have further inquiries please contact Topbet's support team or send us an email.


                                                                      Regards,


                                                                      Nikki
                                                                      Topbet CSR
                                                                      1-877-528-6748
                                                                      Comment
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