Edit by SBR:
We were informed the OP provided false documentation and was linked to others with similar history. BetOnline is willing to credit the account balance back if the player submits valid documentation and repays the refund in cash.
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I already submited a complain here http://www.sportsbookreview.com/sportsbook-complaint/ some weeks ago and I am not sure if theres something else that I can do
Around the last week of february/first week of march I saw a nba player prop that I liked on this website, I checked this page to see their reviews and it was listed in the top5, so I deposited the max bet that I could place and placed it. After winning my big bet and winning/lossing a few more ones I got an email saying they would close my account beacause they got a fraud alert and they refunded my deposits but I lost all my winnings.
I am confused why they did this to me, I tried contacting to them but they dont tell me how I triggered their fraud alert. I trusted this page mainly of the nice reviews here and I dont know what else to do. Do I just give up on my winnings?
PS: Sorry for my english , it is not my main language