Hi everyone,
So this is the situation. I deposited arround 220e to Fonbet (5 deposits varies from 20 to 50e) and right now ballace is arround 557. I wanted to withdraw 300e and they blocked my function to withdraw. I thougt, that it's okay , they will ask some documents. So They Asked ID photo to my face and just ID photo. I did that, they asked to redo it. I re-did it. They said that my account will be vertified in 3-5 days. At this point I understood where it's going to go.. After 5 days I write them about withdrawal (they did not contacted me asking for extra documents or stuff). Now they want my face and ID in the background of monitor (Start and Clock must be vissible.) This is litteraly imposible to do by yourself... Somehow I managed that and sent them the photo. But they picked new card from their pile.. Right now they say that they "answered" my requests, but when I click on it it says Internal server error. I did multiple requests asking them to write me to e-mail and explain situation and they just "answer" my request which I can't see..
Any chance SBR could help me with this case?
So this is the situation. I deposited arround 220e to Fonbet (5 deposits varies from 20 to 50e) and right now ballace is arround 557. I wanted to withdraw 300e and they blocked my function to withdraw. I thougt, that it's okay , they will ask some documents. So They Asked ID photo to my face and just ID photo. I did that, they asked to redo it. I re-did it. They said that my account will be vertified in 3-5 days. At this point I understood where it's going to go.. After 5 days I write them about withdrawal (they did not contacted me asking for extra documents or stuff). Now they want my face and ID in the background of monitor (Start and Clock must be vissible.) This is litteraly imposible to do by yourself... Somehow I managed that and sent them the photo. But they picked new card from their pile.. Right now they say that they "answered" my requests, but when I click on it it says Internal server error. I did multiple requests asking them to write me to e-mail and explain situation and they just "answer" my request which I can't see..
Any chance SBR could help me with this case?