I created a BetOnline account today and deposited $1,066 with deposit code CRYPTO100.
I called CSR because I was not familiar with how their bonus/rollover/free play system worked.
I was told that I would not be able to make ANY withdrawals until the rollover ($28,900) amount was met, which does not make any sense to me. I wouldn't object to whatever restrictions were placed on the bonus/free play funds, but putting a hold on the original deposit amount (and any subsequent winnings) until I've bet $28,900 just can't be right... can it?
If I'd known this, I would have never used the deposit code in the first place. Seems like they've used it to trap me.
I'd really appreciate any advice on this. It's not at all what I expected from a top-rated book.
I called CSR because I was not familiar with how their bonus/rollover/free play system worked.
I was told that I would not be able to make ANY withdrawals until the rollover ($28,900) amount was met, which does not make any sense to me. I wouldn't object to whatever restrictions were placed on the bonus/free play funds, but putting a hold on the original deposit amount (and any subsequent winnings) until I've bet $28,900 just can't be right... can it?
If I'd known this, I would have never used the deposit code in the first place. Seems like they've used it to trap me.
I'd really appreciate any advice on this. It's not at all what I expected from a top-rated book.