Hi guys,
from the 17/09 i was placed two bets on the leonbets website with odds of 3.85
in the match of Renaissance de Berkane vs ASC Diaraf - 1 to win Renaissance de Berkane
1st bet : 88€ × 3.85 = 338,8 €
2 nd : 138 € × 3.85 = 531,3 €
here's the proof :
everythings was good until the bet was settled as win today 19/01/2019 in total of 870,1 € in my balance ; and i request a withdrawal of my funds dividing into two parts , I was surprised when they asked for a second verification even though I verify the account when I opened it,
to here i was forced to re-verify the account in order to proceed my withdrawals , i do it again and the account was verified successfully.
now here's the story , when i returned to my account i was super surprised when i see my requests of withdrawal has been cancelled due to change of the odds and the was recalculated from 3.85 to 1.41
and my balance change from 870.10€ to 318.66€

i didnt understand why , I sent an email immediately and received this reply :
i asked for an explanation and received this reply:
the odd was dropped in all bookmakers sites , and they paid their customers with no problems
I wonder what if the odd was raised up , it will be recalculated agian
from the 17/09 i was placed two bets on the leonbets website with odds of 3.85
in the match of Renaissance de Berkane vs ASC Diaraf - 1 to win Renaissance de Berkane
1st bet : 88€ × 3.85 = 338,8 €
2 nd : 138 € × 3.85 = 531,3 €
here's the proof :

everythings was good until the bet was settled as win today 19/01/2019 in total of 870,1 € in my balance ; and i request a withdrawal of my funds dividing into two parts , I was surprised when they asked for a second verification even though I verify the account when I opened it,
to here i was forced to re-verify the account in order to proceed my withdrawals , i do it again and the account was verified successfully.
now here's the story , when i returned to my account i was super surprised when i see my requests of withdrawal has been cancelled due to change of the odds and the was recalculated from 3.85 to 1.41
and my balance change from 870.10€ to 318.66€

i didnt understand why , I sent an email immediately and received this reply :
Code:
[HTML]Hello, There has been a technical issue at our end during accepting of some bets. Your account's balance has changed as a result of the above mentioned erroneous bets being settled properly. We apologize for the inconvenience caused.[/HTML]
HTML Code:
[CODE] Hello, Your bet was initially accepted at wrong odds and therefore was resettled at the average market odds after the error was discovered. This procedure is applied only in exceptional cases when, due to some reasons, there is insufficient internal data to determine bet odds. The average market odds are set based on general data of the major sports betting sites.[/CODE]
I wonder what if the odd was raised up , it will be recalculated agian