*Resolved* Sports Interaction Account .. !!

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  • th3rdx
    SBR Rookie
    • 05-14-19
    • 33

    #1
    *Resolved* Sports Interaction Account .. !!
    I made a account with sports interaction and uploaded all my documents. They emailed me next day that my account is fully verified and registered .

    i made a deposit of

    1. $500 ( echeck ) Status :- Cleared 13 may 2019
    2. $250 ( echeck ) Status :- Bounced 13 may 2019
    3. $345 ( internet banking ) Status :- Cleared. 14 may 2019

    i won $5500 from these deposits and lost all of it next day . I contacted them via live chat and informed about my bounced check and i was told to redposit it .

    I recieved a casino bonus of $320 but there was a requirement that it has to be played 30x before it can be cashed out . I made $10086 with that bonus and met all the requirements of bonus and it started showing up in my main balance .

    I was told by live chat everyday until that day that they are waiting for echeck and instantbanking notifications about my withdrawal and i should redeposit $250 .

    I deposited
    4. $50 through debit card 17 may 2019 .

    I was checking if it clears easily through debit so i can deposit $200 more to cover due payment . After that paymnet they disabled my deposit and i was told to wait 48 hours and they will contact me .

    Today after 12 days my account says suspended and live chat says they will take 48 hours and its a security issue .

    i have no idea whats going on . Really frustrating
  • michael777
    SBR MVP
    • 09-20-05
    • 1936

    #2
    2. $250 ( echeck ) Status :- Bounced 13 may 2019..................You are done son,end of story,God Bless
    Comment
    • icon
      SBR MVP
      • 01-09-18
      • 3398

      #3
      Originally posted by th3rdx
      my account says suspended and live chat says they will take 48 hours and its a security issue
      Wait the 48 hours and see what they say. If you are a long time loser they will ask you to cover the amount owing and re-instate you quickly.
      Comment
      • Esoteric33
        SBR Rookie
        • 05-22-19
        • 2

        #4
        I've dealt with sportsinteraction. I'm sorry this happened. It's a horrible company. They have like 5 customer service agents, all smug picks, especially Travis and Jonathan. I've used a few sportsbooks. They have easily the worst service. I've called at 10pm before and they have told me there is only 1 person in the office, chatting live to customers and talking on the phone to me simultaneously. It's a small book and they are shady as hell.
        Comment
        • SBR Forum
          Administrator
          • 12-02-06
          • 4559

          #5
          Thanks for sharing. From your timeline it's hard to establish if the $320 casino bonus was associated with one of the deposits, or the deposit that bounced. Whenever deposits do not clear, wagers made afterward are basically playing with monopoly money as far as the book is concerned, but if you notified them of the bouncing yourself and haven't had this sort of issue before, there may be some good faith in there. But it is just speculation without the timeline. Please submit a complaint form if you'd like and we can ask SIA to elaborate on their position.
          Comment
          • pattymayo
            SBR Posting Legend
            • 05-19-09
            • 10221

            #6
            Lol I remember using this Mickey Mouse book way back when I got into offshore like 2009 because they’d let me deposit super low amounts with my debit card

            With all of the other established offshore books these days why would anyone play there?
            Comment
            • th3rdx
              SBR Rookie
              • 05-14-19
              • 33

              #7
              Beacuse they were rated A at SBR and were established in Cand .
              Comment
              • Optional
                Administrator
                • 06-10-10
                • 60660

                #8
                Originally posted by th3rdx
                Beacuse they were rated A at SBR and were established in Cand .
                They should treat you right.

                But sending just $50 four days later to replace a $250 bounce just makes it look like you never had the money to start with. Which I am guessing is why they crunched you.
                .
                Comment
                • th3rdx
                  SBR Rookie
                  • 05-14-19
                  • 33

                  #9
                  I was told by livechat to wait until other deposits clear and they placed my funds on hold . I deposited $50 to check if i can play with new deposit. I never got a chance to redeposit $250 because they disabled deposits from my account after recieving notification from all the deposits placed before .
                  Comment
                  • Optional
                    Administrator
                    • 06-10-10
                    • 60660

                    #10
                    Originally posted by th3rdx
                    I was told by livechat to wait until other deposits clear and they placed my funds on hold . I deposited $50 to check if i can play with new deposit. I never got a chance to redeposit $250 because they disabled deposits from my account after recieving notification from all the deposits placed before .
                    I'd just get the $250 to them right now, then argue the point afterward.
                    Last edited by Optional; 05-22-19, 03:30 PM.
                    .
                    Comment
                    • th3rdx
                      SBR Rookie
                      • 05-14-19
                      • 33

                      #11
                      I was waiting until they get notification of $250 reversed and funds were on hold from the same day because i notified them on same day . After the got the notification, i didnt had the chance to redeposit. I am not arguing , Sir . Just explaining
                      Comment
                      • Optional
                        Administrator
                        • 06-10-10
                        • 60660

                        #12
                        Originally posted by th3rdx
                        I was waiting until they get notification of $250 reversed and funds were on hold from the same day because i notified them on same day . After the got the notification, i didnt had the chance to redeposit. I am not arguing , Sir . Just explaining
                        I understand. I was just explaining how books can look at this too.

                        People try to exploit echeck deposits all the time.


                        CS operators do not make decision and that one sounds like they gave you bad advice from what you have said.

                        I'd get the money replaced before trying to argue more. Show of good faith.
                        .
                        Comment
                        • th3rdx
                          SBR Rookie
                          • 05-14-19
                          • 33

                          #13
                          I understand . I will just wait for their decision but it ll be very unfortunate if they said all my bonus was derived from lowest $250 deposit .
                          Comment
                          • th3rdx
                            SBR Rookie
                            • 05-14-19
                            • 33

                            #14
                            Update .. !!

                            they just took $250 from my balance and reinstated it ..

                            Sportinteraction is solid .. Deserves A+

                            Thanks SBA and SIA team
                            Comment
                            • Optional
                              Administrator
                              • 06-10-10
                              • 60660

                              #15
                              Originally posted by th3rdx
                              Update .. !!

                              they just took $250 from my balance and reinstated it ..

                              Sportinteraction is solid .. Deserves A+

                              Thanks SBA and SIA team
                              Great news.

                              And thanks for updating the thread.


                              I'd guess they must have confirmed it was their payment processors fault to have done that.
                              .
                              Comment
                              • th3rdx
                                SBR Rookie
                                • 05-14-19
                                • 33

                                #16
                                Yes i guess ... !!

                                Withdrawal processed same day also .. !!

                                They will be my permanent book from now on ...!!
                                Comment
                                • th3rdx
                                  SBR Rookie
                                  • 05-14-19
                                  • 33

                                  #17
                                  Update .. They blocked my account permanently after processing withdrawal .

                                  They dont like winner's
                                  Comment
                                  • michael777
                                    SBR MVP
                                    • 09-20-05
                                    • 1936

                                    #18
                                    they don't like bounced checks either
                                    Comment
                                    • th3rdx
                                      SBR Rookie
                                      • 05-14-19
                                      • 33

                                      #19
                                      Acc. To you .. " it was end of story , Son " when it bounced ..

                                      But i got payed after an i played after ..

                                      So i came to a conclusion.. You dont know SHIT .

                                      Thanks for replying
                                      Comment
                                      • Ant23
                                        Restricted User
                                        • 02-14-19
                                        • 492

                                        #20
                                        Michael777......sounds like he figured the troll a.k.a. Michael777 out
                                        Comment
                                        • juvunits
                                          SBR Sharp
                                          • 10-17-16
                                          • 367

                                          #21
                                          Sportsinteraction are crooks
                                          Comment
                                          • newton0038
                                            SBR MVP
                                            • 03-07-07
                                            • 2367

                                            #22
                                            No law on the Rez, only Rez law
                                            Comment
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