Dafabet does not pay my 48669EUR

**Optional** · 09-23-19, 06:49 AM

Anti Money Laundering rules say that bookmakers should not accept third party deposits. That is normal and not them making it up.

How much of the 48k was deposited funds and how much winnings?

**bigdog11** · 09-23-19, 07:08 AM

Most where winnings.

**moojoo** · 09-23-19, 07:15 AM

Kiss goodbye,illegal activity. If they pay you out then everybody could do this stunts.

**Optional** · 09-23-19, 07:41 AM

Originally posted by bigdog11

Most where winnings.

Maybe consult a lawyer and see if they think there is an angle to fight it?

I'd doubt you or SBR will be able to convince them to change their mind by just talking.

**d741256198** · 09-23-19, 11:11 PM

Originally posted by bigdog11

Changing name of account to Erik as asked by Dafabet support would make Skrill account and name of account match each other. I find that bookmakers always find excuses to trying to get away with customers money. When deposits were made Dafabet did not say anything.

Wait what? Dafabet told you to change the name you registered the account under? Or the name on the skrill acct?

None of those should EVER be allowed, let alone be requested by dafabet. I find this part particularly hard to believe, but if it did happen, this is something you should take up with the regulator, at least. Since you said you only needed to change Erik for the match, I assume you were playing with a relative's skrill. Has your relative had any accounts with the dafa group? If he did, don't even try to pursue the money, you have 0,0% chance of getting anything, aside your deposit back. If not, you could try with a lawyer, but your chances are pretty low.

Oh and on a side note: Why was your skrill frozen? I've been using skrill forever and haven't had any issues with them [aside the notoriously shitty support].

**Alfa1234** · 09-24-19, 04:35 AM

So to summarise...you have multiple Skrill accounts in different names so you are buying accounts. You probably have multiple Dafabet accounts and messed up by using the wrong Skrill account to fund a Dafabet account with a different name. You only noticed after you wanted to withdraw. Now you ask for help getting the money back. Good luck with that.

**bigdog11** · 09-24-19, 10:09 AM

One Skrill account. Only issue here was that deposit was made with my friends account because my Skrill account was frozen.

**bigdog11** · 09-24-19, 10:15 AM

Account for Skrill deposits was obviously not the same account name. So they asked me whether I would want to change account name to match Skrill name. Now in procedure of doing that. My Skrill was frozen thats why I used my friends Skrill.

**lonnie55** · 09-24-19, 10:24 AM

You still didn't answer the question why your Skrill account is/was frozen

**bigdog11** · 09-24-19, 10:29 AM

Inactive for a long time.

**horja1** · 09-24-19, 11:38 AM

"7.2 If you use a payment method in respect of which you are not the Account holder, we reserve the right to treat any deposit into the Account as being invalid (and any winnings arising from such deposit as void) pending the satisfactory completion of all relevant Checks as per Clause 5.2."

"5.2 By agreeing to these Terms, you authorise us to undertake any such verification checks from time to time as we may require ourselves or may be required by third parties (including, but not limited to, regulatory bodies) to confirm these facts (the "Checks"). You agree that from time to time, upon our request, you may be required to provide additional details in respect of any of such information you have provided us, including in relation to any deposits which you have made into your Account."

**Alfa1234** · 09-24-19, 05:00 PM

Originally posted by bigdog11

Account for Skrill deposits was obviously not the same account name. So they asked me whether I would want to change account name to match Skrill name. Now in procedure of doing that. My Skrill was frozen thats why I used my friends Skrill.

Sure, and I suppose your "friend" account got funded in a normal way like a bank transfer by that friend and you simply paid him back including the fees (obviously not through Skill as yours was frozen). No skrill to skrill peer to peer transaction involved at all. It never occured to you to simply fund your Dafabet account in another way, bypassing Skrill. Also, your Skrill was inactive for a long time...so it got frozen. You could have simply logged in to activate it again...and then usde some normal means to fund it. Presumably the same way you paid back your friend (you can even buy Paysafecards with cash to fund a Skrill account...).

Come on dude, if it quacks like a duck, looks like a duck and smells like a duck, it's usually just a duck. You were multiaccounting and did something stupid. Live with it.

**lonnie55** · 09-24-19, 05:08 PM

I just don't see the reason for multi-accounting at Dafa. Is it for bonus? Or for the soft odds? But why did you accumulate such a large balance then?

Multiaccounting at Dafa doesn't make sense to me TBH

**bigdog11** · 09-24-19, 05:34 PM

Originally posted by lonnie55

I just don't see the reason for multi-accounting at Dafa. Is it for bonus? Or for the soft odds? But why did you accumulate such a large balance then?

Multiaccounting at Dafa doesn't make sense to me TBH

No multiaccounting. Deposits made for around 20k also and had account for a long time.

**Optional** · 09-24-19, 05:41 PM

Originally posted by lonnie55

You still didn't answer the question why your Skrill account is/was frozen

Originally posted by bigdog11

Inactive for a long time.

Had the same issue.

Was easy to re-verify and get it back open for me.

**bigdog11** · 09-24-19, 05:44 PM

As I told only thing I did and it was because of sloppiness not trying to cheat

If I want to bet something at a certain day and I have funds on a Skrill account and no on a Neteller account which one am I gonna use?

17:09:04 [Jennelyn] Welcome to Dafabet Customer Support!

17:09:05 [w] Player is from EWC

17:09:08 [Jennelyn] Hi! This is Jennelyn from Dafabet VIP Support. How can I help you?

17:09:17 [w] Hi I have provided everything for withdrawal

17:09:28 [Jennelyn] I can definitely assist you with your withdrawal concern.

17:09:31 [Jennelyn] Can I have your username and date of birth please?

17:09:37 [w] XXX

17:09:40 [w] X/XX1985

17:09:46 [Jennelyn] Thank you for your account information.

17:10:08 [Jennelyn] Please stay on chat for about 3-5 minutes while checking your account.

17:11:36 [Jennelyn] Thank you for patiently waiting.

17:12:15 [Jennelyn] Upon checking your withdrawal amounting to 8000 INR was declined due to email and name mismatched on your skrill account.

17:12:31 [w] Yes letter of consent was sent upon request

17:14:33 [Jennelyn] When did you send that consent?

17:14:43 [w] Erik sent it yesterday

17:15:02 [Jennelyn] I see. Please continue to stay on chat for another 3-5 minutes.

17:26:14 [Jennelyn] Thank you for patiently waiting.

17:27:13 [Jennelyn] Upon coordianting with our security team you need to submit a signed letter of your consent along with your documents.

17:28:05 [w] Letter of consent was sent already yesterday.

17:30:12 [Jennelyn] We have not received the consent that you have send.

17:30:21 [Jennelyn] Can you please resend it again.

17:31:14 [w] I can ask him yes

**bigdog11** · 09-24-19, 05:46 PM

Dear Wilhelm,

Thank you for choosing Dafabet!
With regard to your name change request, please be informed that you need to use your own Skrill account as we do not allow our players to use different name for security purposes. If your account is frozen, please go to https://www.skrill.com/en/support and contact them to unfreeze your account.
If you need further assistance, please do not hesitate to let us know.

You can contact us through our "Live Chat" facility. To help us improve our service, simply login to your account before clicking the “Live Chat” button to be directed to the correct Customer Support representative. Alternatively, you can call us through our International Toll Free Number:

International Call: +63 2 889 0931
International Toll Free: IAC + 800-7423-2274
Online Live chat support

Best regards,

Dafabet Customer Support

**Brooklyn** · 09-24-19, 06:50 PM

Originally posted by bigdog11

Most where winnings.

Originally posted by bigdog11

No multiaccounting. Deposits made for around 20k also and had account for a long time.

So first this guy says most of his ending balance were winnings.

And then just a few posts later: that he made 20k of deposits, which is almost half of his balance.

**bigdog11** · 09-25-19, 02:00 AM

Yes around 30 k winnings just under 20 k deposits.

**LobStarMX** · 09-25-19, 07:10 AM

Whats your point? Still 30k winnings, which is why he said most were winnings.

**bigdog11** · 09-25-19, 07:16 AM

Just zero sympathy mate. I am from Finland not exactly known to be a country of scammers.

**Alfa1234** · 09-25-19, 08:25 AM

Originally posted by bigdog11

17:12:15 [Jennelyn] Upon checking your withdrawal amounting to 8000 INR was declined due to email and name mismatched on your skrill account.

Hey there Dafabet support! I'm a Finnish guy that funded my account through my friends Skrill in Indian Rupee. Tiny mistake there, but would you be so kind to let me change my account name so I can withdraw that money? Thanks!

**moojoo** · 09-25-19, 10:46 AM

Pay the man

**lonnie55** · 09-25-19, 11:00 AM

Why would he ask for a payout worth €103 when having a balance of €48,669?

**bigdog11** · 09-25-19, 03:15 PM

I have no idea why she wrote like that in live chat I can see you are referring to INR.

**lonnie55** · 09-25-19, 03:32 PM

Originally posted by bigdog11

I have no idea why she wrote like that in live chat I can see you are referring to INR.

Probably because she is an Indian working for an Indian call or customer-care center

**bigdog11** · 09-27-19, 11:50 AM

I want to also bring to your attention about what happened to a member of a Finnish betting forum written by alias nxkarhu. Please use google translate for link provided below. In brief.

nxkarhu deposited 160EUR on site with 50 % bonus and had a winning streak which yielded this amount to 2582,99EUR. After following the Terms and Conditions of bonus he tried to withdraw 400EUR and he got and response from live chat : 9. Collusion, Cheating, Fraud and Criminal Activity

9. Collusion, Cheating, Fraud and Criminal Activity

9.1 The following practices (or any of them) in relation to the Services:

• abuse of bonuses or other promotions; and/or

• using unfair external factors or influences (commonly known as cheating); and/or

• taking unfair advantage (as defined in paragraph 9.5.3);

• undertaking fraudulent practice or criminal activity (as defined in paragraph 9.5),

Dafabet has a Phillipines license which is not a strong and claiming that someone cheats on Champions League bets is absurd (big markets, transparent).
Finally in last mail Although, the decision regarding the confiscation of the bonuses on your account do not affect your account would be just a proof that they stole his money.

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