STAY AWAY: ODSY88 conned me of over 1600 EUROS, cites Multiple profiles as the reason

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  • himjain2
    SBR Rookie
    • 08-21-18
    • 32

    #1
    STAY AWAY: ODSY88 conned me of over 1600 EUROS, cites Multiple profiles as the reason
    I created a new account after reading all the good reviews specially by Little Kona. They just asked for my name and my phone number to get started. It was weird that they didnt ask for any KYC docs upfront. I deposited 3282.23 EUROS to a btc address they provided on the chat, which were deposited in a newly created OrbitX account. I bet on a tennis match which got suspended due to rain. I tried to cut my losses and to my surprise I see my account was suspended. Asking the chat, they said their compliance team is investigating the account. I had no clue what's going on. I would ping them back every 12 hours to see if there is an update, they kept on delaying the same. I was conveyed over the chat that no matter what, the result of the tennis match I bet on, will stand and I will get the winnings or losses.

    Luckily I won the bet and my total went upto
    4878.85 EUROS which I still can't withdraw or bet with.

    After almost 36 hours I get this email:

    "Hello Sir,

    Good day.



    We have received the result of investigation from our compliance team.

    As per our General Terms and Conditions (that you agreed on upon registration) regarding single account policy for each customer,

    you are only allowed to have one (1) account for Sports Odyssey including the products-Pinnacle Sports, Orbit X, BetISN and Winfair.

    Therefore, any winnings brought in to your Orbit X account shall be forfeited however,

    your total deposit amount of EUR 3282.23 will be sent back to your Bitcoin account.

    For your reference, kindly read and understand our bounding terms regarding this matter:

    11. You are only allowed to use (1) ONE Profile under our services. IF it is found that you have multiple profiles registered with us.

    Odsy88ss reserves the right to suspend or to immediate close your profile on its sole discretion and forfeit the available funds across all betting accounts under the related profiles.

    Please manage to be guided by our Terms and Conditions accordingly for your future betting transactions with us.

    We understand that this may be infuriating on your part, nevertheless, we shall abide and be bound by our terms for fairness and impartiality.

    We seek for your deepest understanding regarding this occurrence.

    Thank you very much."


    I rushed to chat with the representative to find out what's going on, they kept on repeating the same thing. "You created multiple profiles, which is against our terms". I kept on telling them I dont have any other profile. I asked if they had another client with the same name? They said their SYSTEM caught me. WHAT THE penetrate! What system? System to con people? I asked them to return my winnings since that was my risk. They kept on denying that request and kept on repeating the same thing over and over. I told them I can provide KYC docs which they never asked for. I can do skype face to face call to let them know I am a real person. I DONT HAVE ANY CLUE what the penetrate happened. Except that I was using a free VPN which might have given the same IP to more than 1 person playing.

    They can't just keep my winnings. I asked them "if I had lost that bet, would you have returned the same amount that I deposited?"

    NO RESPONSE.

    I asked them, are the other duplicate accounts are in my name

    NO RESPONSE

    I asked them, are the other accounts winning? If yes, are you confiscating their winnings? If no, are you keeping their losses?

    NO RESPONSE

    They just kept on repeating the same thing, "our system caught you having multiple profiles." what the penetrate. I am so irritated right now. For no fault of mine, how can they just keep my winnings?

    They did return my deposit. Is there a way I can raise this ANYWHERE to get my winnings back?

    Can SBR mods help me? I know its a brokerage firm, and may be unregulated? But I feel disgusted just thinking about what just happened to me.



  • lonnie55
    SBR MVP
    • 04-08-16
    • 2689

    #2
    Originally posted by himjain2
    Except that I was using a free VPN which might have given the same IP to more than 1 person playing.
    That's probably the reason. Nevertheless they have to pay your winnings.
    Comment
    • lonnie55
      SBR MVP
      • 04-08-16
      • 2689

      #3
      ...
      Last edited by lonnie55; 01-15-20, 02:37 PM. Reason: wrong thread
      Comment
      • Foosball Champ
        SBR Wise Guy
        • 10-19-10
        • 994

        #4
        here's the thing that seems to get forgotten in these situations. if himjain2 would have lost his deposit would odsy88 refund his original deposit. i think that most of us would agree that the answer would be hell no. so the overriding rule is that if odsy88 wants to accuse their customers of mutiple accounts they need to do this prior to accepting bets.
        Comment
        • himjain2
          SBR Rookie
          • 08-21-18
          • 32

          #5
          Originally posted by Foosball Champ
          here's the thing that seems to get forgotten in these situations. if himjain2 would have lost his deposit would odsy88 refund his original deposit. i think that most of us would agree that the answer would be hell no. so the overriding rule is that if odsy88 wants to accuse their customers of mutiple accounts they need to do this prior to accepting bets.
          Exactly my point.. I asked them the same question: "if I had lost that bet, would you have returned the same amount that I deposited?"

          They didnt have an answer. They can't care less to tell me that what all accounts were duplicate and is the same IP the problem. If the IP is the problem, they should not recommend using VPNs in the first place, coz most of us use the free VPNs anyways.

          These guys are really shady. Waiting to hear from Little Kona who has all but praise for these guys (which kinda persuaded me to open an account with them).
          Comment
          • littlekona
            SBR Hall of Famer
            • 11-19-15
            • 5241

            #6
            file a complaint https://www.sportsbookreview.com/sportsbook-complaint/

            I'd like to find out the truth as your story seems odd....#1 why surprised they didn't ask KYC up front (who does?) #2 you said "I tried to cut my losses and to my surprise I see my account was suspended" what loses? you dont seem like some newbie right?

            history has showed they have reimbursed players in past after investigations... if you a legit they will if not hope we get a good explanation


            BTW who ever you are Fu$K off dragging me into this. And I hope...Since the issues with the lay options I have used agents minimal
            Comment
            • himjain2
              SBR Rookie
              • 08-21-18
              • 32

              #7
              Originally posted by littlekona
              file a complaint https://www.sportsbookreview.com/sportsbook-complaint/

              I'd like to find out the truth as your story seems odd....#1 why surprised they didn't ask KYC up front (who does?) #2 you said "I tried to cut my losses and to my surprise I see my account was suspended" what loses? you dont seem like some newbie right?

              history has showed they have reimbursed players in past after investigations... if you a legit they will if not hope we get a good explanation


              BTW who ever you are Fu$K off dragging me into this. And I hope...Since the issues with the lay options I have used agents minimal
              #1 why surprised they didn't ask KYC up front (who does?)
              hmm, everybody? they said they will do it on an on demand basis.

              #2 you said "I tried to cut my losses and to my surprise I see my account was suspended" what loses? you dont seem like some newbie right?
              hmm, have you ever used a betting exchange before? Like I said, the tennis match was suspended due to rain, so I wanted to lay the bet to cut my stake/possible losses.

              BTW who ever you are Fu$K off dragging me into this.
              I don't mean to drag you into anything, Its just that I followed your messages to open an account.. Nothing on you, its all this stupid website I trusted with my money.

              Do we know if SBR mods/admins are in touch with these odsy folks, I know mods have talked about being in touch with AC88 and can find out whats really cooking.
              Comment
              • littlekona
                SBR Hall of Famer
                • 11-19-15
                • 5241

                #8
                Originally posted by himjain2
                #1 why surprised they didn't ask KYC up front (who does?)
                hmm, everybody? they said they will do it on an on demand basis.

                #2 you said "I tried to cut my losses and to my surprise I see my account was suspended" what loses? you dont seem like some newbie right?
                hmm, have you ever used a betting exchange before? Like I said, the tennis match was suspended due to rain, so I wanted to lay the bet to cut my stake/possible losses.

                BTW who ever you are Fu$K off dragging me into this.
                I don't mean to drag you into anything, Its just that I followed your messages to open an account.. Nothing on you, its all this stupid website I trusted with my money.

                Do we know if SBR mods/admins are in touch with these odsy folks, I know mods have talked about being in touch with AC88 and can find out whats really cooking.
                name one book or agent that does KYC at account opening? just odd you said "It was weird" as I have never been asked outside of state side licences sites....Did they refund your initial deposit 3282.23 ?
                Last edited by littlekona; 01-15-20, 05:43 PM.
                Comment
                • himjain2
                  SBR Rookie
                  • 08-21-18
                  • 32

                  #9
                  Originally posted by littlekona
                  name one book or agent that does KYC at account opening? just odd you said "It was weird" as I have never been asked outside of state side licences sites....Did they refund your initial deposit 3282.23 ?
                  AC88 does that. Bookmaker does that.. I am not talking at the time of account opening, what put me off was random KYC checks, other sites are clear that they wont let you withdraw without KYC checks.

                  Yes they did refund my initial deposit, that info is already there in my original post.
                  Comment
                  • himjain2
                    SBR Rookie
                    • 08-21-18
                    • 32

                    #10
                    Can someone from SBR help me here?
                    Comment
                    • arie1985
                      SBR MVP
                      • 03-19-08
                      • 1611

                      #11
                      If I were you I'd file a Scam Accusation in Bitcointalk too:



                      When you accuse them expalin you are accusing Odsy88 with their official thread here (link to this thread in your accusation):



                      Doing so should help you with the case.
                      Comment
                      • BOWLSZN
                        SBR High Roller
                        • 12-22-17
                        • 196

                        #12
                        i created an account with odsy88 i asked if they take american players they said yes i so i signed up i have yet to deposit but i only singed up with them because AC88 doesnt take american players they told me they only ask For KYC if you withdraw from one of their sponsored sportsbooks but man does this shit seem sketchy good luck with getting your winning back man.
                        Comment
                        • Moneygreen
                          SBR High Roller
                          • 07-31-19
                          • 147

                          #13
                          Originally posted by BOWLSZN
                          i created an account with odsy88 i asked if they take american players they said yes i so i signed up i have yet to deposit but i only singed up with them because AC88 doesnt take american players they told me they only ask For KYC if you withdraw from one of their sponsored sportsbooks but man does this shit seem sketchy good luck with getting your winning back man.
                          So far they haven't ask me to undergo KYC yet.
                          But I was able to withdraw few times.
                          Comment
                          • Optional
                            Administrator
                            • 06-10-10
                            • 60792

                            #14
                            Originally posted by himjain2
                            Can someone from SBR help me here?
                            Please submit a sportsbook complaint form that LittleKona linked above if you have not already done so.
                            .
                            Comment
                            • himjain2
                              SBR Rookie
                              • 08-21-18
                              • 32

                              #15
                              thanks Optional, I just created an official complaint via the form shared above. I hope you guys can help me get my money back, SBR is my only hope.
                              Comment
                              • icon
                                SBR MVP
                                • 01-09-18
                                • 3404

                                #16
                                Originally posted by littlekona
                                name one book or agent that does KYC at account opening? just odd you said "It was weird" as I have never been asked outside of state side licences sites....Did they refund your initial deposit 3282.23 ?
                                Sportsbet.io did KYC on me before I could deposit. I prefer it this way as they can't stall a payout using the KYC excuse.

                                I tried initiating the KYC process at Asianconnect88 prior to requesting my first withdrawal and they declined. They said they would do it once I submitted my payout request and only then.
                                Comment
                                • littlekona
                                  SBR Hall of Famer
                                  • 11-19-15
                                  • 5241

                                  #17
                                  Originally posted by icon
                                  Sportsbet.io did KYC on me before I could deposit. I prefer it this way as they can't stall a payout using the KYC excuse.

                                  I tried initiating the KYC process at Asianconnect88 prior to requesting my first withdrawal and they declined. They said they would do it once I submitted my payout request and only then.
                                  Seems like USA targeted offshore books almost always do at withdrawal....id much prefer it done up front too like the uk license books seem to offer
                                  Comment
                                  • Optional
                                    Administrator
                                    • 06-10-10
                                    • 60792

                                    #18
                                    Originally posted by icon
                                    Sportsbet.io did KYC on me before I could deposit. I prefer it this way as they can't stall a payout using the KYC excuse.
                                    I don't think this helps at all if you are dealing with a book who uses KYC to stall you.

                                    How many complaint threads have we seen here that start out with the line "I had completed KYC and was fully verified"?


                                    If anything, even at good books, asking up front for this might just make sure your account is flagged for an extra good check when you do withdraw.

                                    I genuinely see zero positives in asking for this, only negatives.
                                    .
                                    Comment
                                    • Moneygreen
                                      SBR High Roller
                                      • 07-31-19
                                      • 147

                                      #19
                                      Did you asked them a proof?
                                      But I doubt they will provide it to you cause "IF" it's really true that you are using multiple profiles, you and everybody here who has a plan to do it will know how to avoid being caught in future. - Just my thought.

                                      I wish you the best.
                                      Comment
                                      • Poisec
                                        SBR MVP
                                        • 07-22-18
                                        • 1215

                                        #20
                                        Originally posted by icon
                                        Sportsbet.io did KYC on me before I could deposit. I prefer it this way as they can't stall a payout using the KYC excuse.

                                        I tried initiating the KYC process at Asianconnect88 prior to requesting my first withdrawal and they declined. They said they would do it once I submitted my payout request and only then.
                                        Same as you, recently signed up with Vodds and sent my KYC before placing any bet. I hate when they refuse you to send a KYC before depositing, that's disgraceful behavior IMO.

                                        By the way with AsianConnect I remember sending the documents before betting, they had no problem with it, perhaps they changed their policy since. 1xbet was one that declined me to send my KYC, no wonder
                                        Comment
                                        • Poisec
                                          SBR MVP
                                          • 07-22-18
                                          • 1215

                                          #21
                                          Originally posted by Optional
                                          I don't think this helps at all if you are dealing with a book who uses KYC to stall you.

                                          How many complaint threads have we seen here that start out with the line "I had completed KYC and was fully verified"?


                                          If anything, even at good books, asking up front for this might just make sure your account is flagged for an extra good check when you do withdraw.

                                          I genuinely see zero positives in asking for this, only negatives.
                                          To each their own but I feel more comfortable knowing my account is verified before sending money, as usually I send 4 figures. But you have a point, BetInAsia last year had my account verified, first withdrawal as ok, second withdrawal they asked an additional piece of ID. They actually asked my passport, what if I didnt have one? Holding a passport is not mandatory.
                                          Comment
                                          • Optional
                                            Administrator
                                            • 06-10-10
                                            • 60792

                                            #22
                                            Originally posted by Poisec

                                            To each their own but I feel more comfortable knowing my account is verified before sending money, as usually I send 4 figures. But you have a point, BetInAsia last year had my account verified, first withdrawal as ok, second withdrawal they asked an additional piece of ID. They actually asked my passport, what if I didnt have one? Holding a passport is not mandatory.
                                            I understand how it might feel better.

                                            Books are so suspicious of players though. All of them. And I genuinely wonder if doing this might do more harm than good.

                                            I think it looks like one of three things to the book. 1) You expect to win and should be flagged as sharp, 2) You bet in a manner that upsets books and are used to being put through long KYC or 3) You are using purchased or borrowed ID and want to test if you get caught before depositing.

                                            Normal rec bettors just do not think like this.
                                            .
                                            Comment
                                            • deadley
                                              SBR Rookie
                                              • 07-22-19
                                              • 29

                                              #23
                                              Was it your first bet on orbit before suspending your account? If yes, they surely found something strange, someone just sign up and did all in huge bet. May be 1 of the reason to suspend your account. But I agree if they told you whatever the outcome they will honor, so they must give you winning amount too.
                                              Comment
                                              • himjain2
                                                SBR Rookie
                                                • 08-21-18
                                                • 32

                                                #24
                                                Originally posted by deadley
                                                Was it your first bet on orbit before suspending your account? If yes, they surely found something strange, someone just sign up and did all in huge bet. May be 1 of the reason to suspend your account. But I agree if they told you whatever the outcome they will honor, so they must give you winning amount too.
                                                Yes my 1st ever bet with them. If they can't take a 3k EUROS bet, better they close down their businesses. Just bet on 1.50$ favorite. Won the bet, dont know what's alarming. Odsy88 is run by a bunch of jerks it seems who care less about their clients
                                                Comment
                                                • Optional
                                                  Administrator
                                                  • 06-10-10
                                                  • 60792

                                                  #25
                                                  Originally posted by himjain2

                                                  Yes my 1st ever bet with them. If they can't take a 3k EUROS bet, better they close down their businesses. Just bet on 1.50$ favorite. Won the bet, dont know what's alarming. Odsy88 is run by a bunch of jerks it seems who care less about their clients
                                                  Are you in the UK?
                                                  .
                                                  Comment
                                                  • himjain2
                                                    SBR Rookie
                                                    • 08-21-18
                                                    • 32

                                                    #26
                                                    Originally posted by Optional
                                                    Are you in the UK?
                                                    Nope, USA. I confirmed with them before opening the account that US based clients are accepted.
                                                    Comment
                                                    • himjain2
                                                      SBR Rookie
                                                      • 08-21-18
                                                      • 32

                                                      #27
                                                      @Optional, did you/SBR mods get a chance to talk to ODSY88 regarding this? ODSY88 has been singing the same song here: https://bitcointalk.org/index.php?topic=5170264.new#new

                                                      I have no clue how to get back my funds. Can you please please help?
                                                      Comment
                                                      • Optional
                                                        Administrator
                                                        • 06-10-10
                                                        • 60792

                                                        #28
                                                        Originally posted by himjain2
                                                        @Optional, did you/SBR mods get a chance to talk to ODSY88 regarding this? ODSY88 has been singing the same song here: https://bitcointalk.org/index.php?topic=5170264.new#new

                                                        I have no clue how to get back my funds. Can you please please help?

                                                        That does not sound like an unreasonable "song" to sing.

                                                        We have players constantly demanding there should be no KYC at these places... the other side of that coin is that it attracts people who try to cheat with multiple accounts.


                                                        EVERY thread about this dodgy agent on SBR contains a warning that they will turn on people as they were obviously going to be a massive target for every scammer and organized syndicate in the world.

                                                        I would guess nothing can be done for you. You made your choice and this is the outcome of your risk this time.
                                                        .
                                                        Comment
                                                        • Optional
                                                          Administrator
                                                          • 06-10-10
                                                          • 60792

                                                          #29
                                                          @himjain2 PM me a copy of your complaint form.

                                                          I am speaking to Orbit Exchange about another matter and can ask them directly about your sub account there, in case they can offer any pertinent info.
                                                          .
                                                          Comment
                                                          • littlekona
                                                            SBR Hall of Famer
                                                            • 11-19-15
                                                            • 5241

                                                            #30
                                                            Originally posted by Optional
                                                            @himjain2 PM me a copy of your complaint form.

                                                            I am speaking to Orbit Exchange about another matter and can ask them directly about your sub account there, in case they can offer any pertinent info.
                                                            any update here?
                                                            Comment
                                                            • himjain2
                                                              SBR Rookie
                                                              • 08-21-18
                                                              • 32

                                                              #31
                                                              @Optional, did you get a chance to check my case?
                                                              Comment
                                                              • Optional
                                                                Administrator
                                                                • 06-10-10
                                                                • 60792

                                                                #32
                                                                Originally posted by himjain2
                                                                @Optional, did you get a chance to check my case?
                                                                I see your PM and will reach out to them now.
                                                                .
                                                                Comment
                                                                • Tyler S
                                                                  Restricted User
                                                                  • 10-24-19
                                                                  • 46

                                                                  #33
                                                                  I've noticed this is your second broker. Why are you going the broker route? Out of curiosity..
                                                                  Comment
                                                                  • himjain2
                                                                    SBR Rookie
                                                                    • 08-21-18
                                                                    • 32

                                                                    #34
                                                                    Originally posted by Optional
                                                                    I see your PM and will reach out to them now.
                                                                    Any updates here Optional?
                                                                    Comment
                                                                    • Moneygreen
                                                                      SBR High Roller
                                                                      • 07-31-19
                                                                      • 147

                                                                      #35
                                                                      Is there any updates about this issue?
                                                                      Comment
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