Fonbet payout problem

[noyb]

I have had an account with Fonbet.com for many years, but didn't use them regularly these last couple of years. In fact, my last bet was in early 2020.

I tried logging in today and found Fonbet.com to be gone (a whole load of sister sites are still up; Fonbet itself is a huge Russian bookmaker with shops etc).

Apparently somewhere in February the .com-version was shut down and players had until mid-March to withdraw. I was 100% certain I was never informed of this in any shape or form.

So, where's my money? I'm used to bookmakers disappearing, I'm not used to a skin disappearing, the company surviving, but nowhere to claim your balance. The sister sites all say I wasn't registered with them, so they won't do anything. I can't be the only one facing this problem. Any suggestions? Thanks!

[gamer1990]

write to them admin@fonbet.com

[noyb]

Website gone, all e-mails bounce. There's nothing there anymore.

[lonnie55]

How about admin@fonbet.ru ?

or WhatsApp +7 985 580-04-72

or do they reject your requests due to .com

[noyb]

Yeah, tried several different Fonbet's. They all say they have nothing to do with the .com version (how convenient..).

[gamer1990]

Try writing on admin@fonbet.ru

[noyb]

I did. They said (in Russian) they have no connection to .com.

[lonnie55]

When you say you contacted all their sister-sites I assume you also contacted the Cyprus version .com.cy ?

support_en@fonbet.com.cy
+357 800 12 008

How can they say they have nothing to do with fonbet.com when their domain is actually fonbet.com(.cy)?

[noyb]

Yeah I did. And good question. They still said this though. I have no real leverage on them if I'm really the only one having this problem (which is difficult to believe).

[lonnie55]

If you go to an archived version of fonbet.com, it says "Fonbet.com is no longer available - If you have any questions do not hesitate tocontact us via email admin@fonbet.com - If you have any questions, write to us or call 8 (800) 551-2190"

http://web.archive.org/web/20200720204327/fonbet.com

This version is from July 20

Two months later they shut down the email address?

Here are some more email addresses from the company behind Fonbet: http://fortune-rg.com/

If that doesn't bring you any further, I would contact IBAS UK, since Fortune Entertainment is a registered operator there: https://www.ibas-uk.com/operators/re...tor-directory/

[noyb]

Thanks a lot Lonnie, great research! It has put me on the right track. Haven't been paid yet, but it's looking better (I'll update if/when I do get paid).

[noyb]

Got paid in full. Thanks for the help, guys!

[Optional]

Thanks a lot Lonnie, great research! It has put me on the right track. Haven't been paid yet, but it's looking better (I'll update if/when I do get paid).

Got paid in full. Thanks for the help, guys!

Great news.

And kudos to Lonnie for the help.