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Ecopayz Live Support

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  • lonnie55
    SBR MVP
    • 04-08-16
    • 2689

    #1
    Ecopayz Live Support
    Did anyone manage to reach someone in the Ecopayz live chat recently?

    I've tried a dozen of times on different days and at different times but failed to reach an operator every single time.
  • Alfa1234
    SBR MVP
    • 12-19-15
    • 2722

    #2
    They reply within a few hours to emails.
    Comment
    • lonnie55
      SBR MVP
      • 04-08-16
      • 2689

      #3
      Originally posted by Alfa1234
      They reply within a few hours to emails.
      It's been 30 hours. Still no reply.

      Alfa, have you heard anything about Ecopayz withdrawing from EEA countries?

      Comment
      • Alfa1234
        SBR MVP
        • 12-19-15
        • 2722

        #4
        Originally posted by lonnie55
        It's been 30 hours. Still no reply.

        Alfa, have you heard anything about Ecopayz withdrawing from EEA countries?

        https://www.wettforum.info/forum/boo...-eea-countries
        Am asking around and will let you know.
        Comment
        • lonegambler23
          SBR Hall of Famer
          • 06-22-16
          • 9761

          #5
          holy fuk how do u guys bet at shiiit books....
          Comment
          • Alfa1234
            SBR MVP
            • 12-19-15
            • 2722

            #6
            Originally posted by Alfa1234
            Am asking around and will let you know.
            Affiliates have no info on this, so it appears it's simply incorrect. They would have barely any countries left if they were to withdraw there. It's 90% of their market.
            Comment
            • lonnie55
              SBR MVP
              • 04-08-16
              • 2689

              #7
              Based on comments or own experience:

              Removed: Interwetten (EU), Yonibet (CUW), Noxwin (CUW), Mobius.bet (CUW), Buff.bet (CUW), 1mybet (CUW), Betcruise (CUW), ZigZag (CUW), Marsbet (CUW), Mystake (CUW), Shangrilalive (CUW).

              Still available at: VBet (EU), Eaglebet (EU), Dafabet (misc.), b365 (EU), Spassino (CUW), Cbet.gg (CUW)
              Comment
              • lonnie55
                SBR MVP
                • 04-08-16
                • 2689

                #8
                6 days for a reply, not bad...

                "Dear ,

                Thank you for contacting the ecoPayz Team!


                Please be informed that ecoPayz is providing services in EEA Countries as normally and is not planing to withdraw.

                Please feel free to contact us should you require any further assistance.

                Best regards,
                The ecoPayz Team
                customersupport@ecopayz.com

                "
                Comment
                • Camma23
                  SBR High Roller
                  • 11-17-14
                  • 134

                  #9
                  Originally posted by lonnie55
                  Based on comments or own experience:

                  Still available at: VBet (EU), Eaglebet (EU), Dafabet (misc.), b365 (EU), Spassino (CUW), Cbet.gg (CUW)
                  Hi man, you always well informed on bookies which one from these would you suggest to register? I tried dafa and it's no serious with delaying payments and cbet that's pure sh*t
                  Comment
                  • lonnie55
                    SBR MVP
                    • 04-08-16
                    • 2689

                    #10
                    Originally posted by Camma23
                    Hi man, you always well informed on bookies which one from these would you suggest to register? I tried dafa and it's no serious with delaying payments and cbet that's pure sh*t
                    Spassino: No KYC, instant payouts via Ecopayz (obv. it's just a matter of time when they start scamming, so hurry up)
                    Comment
                    • Camma23
                      SBR High Roller
                      • 11-17-14
                      • 134

                      #11
                      Originally posted by lonnie55
                      Spassino: No KYC, instant payouts via Ecopayz (obv. it's just a matter of time when they start scamming, so hurry up)
                      interesting...no KYC after you ask a withdrawal either?
                      Comment
                      • lonnie55
                        SBR MVP
                        • 04-08-16
                        • 2689

                        #12
                        Originally posted by Camma23
                        interesting...no KYC after you ask a withdrawal either?
                        Nope. I've withdrawn more than 7k (via Bitcoin first, then Ecopayz) and received all of my money without ever sending in one single document.

                        They even promote it:





                        This is also very funny:

                        Comment
                        • Vyasports
                          SBR Hall of Famer
                          • 01-27-19
                          • 4946

                          #13
                          Originally posted by lonnie55
                          Nope. I've withdrawn more than 7k (via Bitcoin first, then Ecopayz) and received all of my money without ever sending in one single document.

                          They even promote it:





                          This is also very funny:

                          Damnn!! feel like too good to be true... gotta try them now...
                          Comment
                          • lonnie55
                            SBR MVP
                            • 04-08-16
                            • 2689

                            #14
                            Originally posted by Vyasports
                            too good to be true...
                            It is and it will not last forever, that's for sure
                            Comment
                            • Ruifgalmeida
                              SBR MVP
                              • 04-23-08
                              • 2024

                              #15
                              Looks very shady, why do you put money there?
                              Kyc it's ok I don't have any problems with that
                              Comment
                              • Camma23
                                SBR High Roller
                                • 11-17-14
                                • 134

                                #16
                                another bad news..today Pinnacle removed ecopayz from payment methods. Only for italians or also for others?
                                Comment
                                • lonnie55
                                  SBR MVP
                                  • 04-08-16
                                  • 2689

                                  #17
                                  Originally posted by Camma23
                                  another bad news..today Pinnacle removed ecopayz from payment methods. Only for italians or also for others?
                                  What's Pinnacle's statement on this?
                                  Comment
                                  • Ruifgalmeida
                                    SBR MVP
                                    • 04-23-08
                                    • 2024

                                    #18
                                    Originally posted by Camma23
                                    another bad news..today Pinnacle removed ecopayz from payment methods. Only for italians or also for others?
                                    I still have ecopayz as a deposit option
                                    Comment
                                    • Camma23
                                      SBR High Roller
                                      • 11-17-14
                                      • 134

                                      #19
                                      “As advised, EcoPayz and wire are no longer available in your jurisdiction. This is beyond our control. We apologize for any inconvenience.”

                                      So from day to night, I can’t withdraw funds from pinnacle anymore....what can I do?
                                      Comment
                                      • Alfie White
                                        SBR Wise Guy
                                        • 09-02-17
                                        • 680

                                        #20
                                        You can ask them to do BTC withdrawal if no other option is available?
                                        Comment
                                        • Camma23
                                          SBR High Roller
                                          • 11-17-14
                                          • 134

                                          #21
                                          I can try...how that works ? Where would they send me btc ?

                                          Its really a disgusting situation actually as they they left on my account only skrill and neteller, that both closed my accounts years ago...and I was 100% relying on ecoPayz as payment method from and to pinnacle
                                          Comment
                                          • Ruifgalmeida
                                            SBR MVP
                                            • 04-23-08
                                            • 2024

                                            #22
                                            Originally posted by Camma23
                                            I can try...how that works ? Where would they send me btc ?

                                            Its really a disgusting situation actually as they they left on my account only skrill and neteller, that both closed my accounts years ago...and I was 100% relying on ecoPayz as payment method from and to pinnacle
                                            That's is weird, why NETELLER/Skrill closed your account?
                                            Pinnacle was so many outs to withdraw don't understand
                                            Comment
                                            • Riquelme10
                                              SBR Rookie
                                              • 09-16-11
                                              • 20

                                              #23
                                              It certainly seems like something really weird is going on with ecoPayz these days. I get the following message when trying to deposit on BetInAsia and Dafabet:

                                              "We apologise, but your payment provider has declined to process this transaction due to attempt from restricted region.Please contact your payment solution provider, alternately you can select another solution to process your payment through. Error Code 13010"

                                              ecoPayz has always worked before with these sites, and it still works on certain other sites (like Betfair). I know other Norwegian players are also getting the same error on BIA. As Neteller and Skrill are already closed for us, it would be a disaster if ecopayz also disappears... But I don't understand why it still works on other sites, and the actual ecopayz accounts are working fine.
                                              Comment
                                              • lonnie55
                                                SBR MVP
                                                • 04-08-16
                                                • 2689

                                                #24
                                                Originally posted by Riquelme10
                                                It certainly seems like something really weird is going on with ecoPayz these days. I get the following message when trying to deposit on BetInAsia and Dafabet:
                                                The workaround here for BIA: They need to use a private account like other agents. Business accounts will be blocked.
                                                Comment
                                                • Alfie White
                                                  SBR Wise Guy
                                                  • 09-02-17
                                                  • 680

                                                  #25
                                                  Who is still using private accounts, thought Paysafe got to the bottom of it?
                                                  Comment
                                                  • lonnie55
                                                    SBR MVP
                                                    • 04-08-16
                                                    • 2689

                                                    #26
                                                    Originally posted by Alfie White
                                                    Who is still using private accounts, thought Paysafe got to the bottom of it?
                                                    They use alternating private accounts.
                                                    Comment
                                                    • Camma23
                                                      SBR High Roller
                                                      • 11-17-14
                                                      • 134

                                                      #27
                                                      exactly, when I had skrill/neteller , same problems with SM, bcs they were using merchant accounts so they couldn’t send/receive to and from restricted countries.
                                                      If broker allows transaction with a private account then you can skip this problem...if BIA doesn't accept this, change broker @riquelme
                                                      Last edited by Camma23; 04-12-21, 04:43 AM.
                                                      Comment
                                                      • Alfie White
                                                        SBR Wise Guy
                                                        • 09-02-17
                                                        • 680

                                                        #28
                                                        Can you elaborate on what you stated above please?

                                                        SM is using merchant accounts to transact with restricted countries? That makes absolutely no sense lol.
                                                        Comment
                                                        • Camma23
                                                          SBR High Roller
                                                          • 11-17-14
                                                          • 134

                                                          #29
                                                          Originally posted by Alfie White
                                                          Can you elaborate on what you stated above please?

                                                          SM is using merchant accounts to transact with restricted countries? That makes absolutely no sense lol.
                                                          My bad, mystipe. Ofc using merchant account they can’t transact with restricted countries users, they need a personal account
                                                          Comment
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