betonline stiffing canadian player over 200k
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#1betonline stiffing canadian player over 200kTags: None -
#2Why haven't we heard of this until now??? Betonline needs to pay this guy.Comment -
#3Sounds a bit weird. Like he never saw the jackpot card as screen went blank but only knew as staff told him.
Janicki, who has played on BetOnLine for years, was betting $40 a hand with the site’s BJ Classic Game, which also offers a $1-per-hand side bet called 777 Diamond Jackpot. It offers a huge progressive payout when the player is dealt three sevens of diamonds using a six-deck shoe.
“I got dealt two sevens of diamonds, and I asked for a card,” Janicki said in a phone interview. “Then, my screen went black for about 10 seconds, which was the first time that has ever happened to me. But when the screen came back on, two supervisors besides the dealer congratulated me for winning the jackpot. So I had a table chat with them to find out how I was to be paid.”
It didn’t take long for Janicki to figure out he wasn’t going to get his money.
He was told that there was a mistake and that he didn’t win — even after he was congratulated by the two supervisors..Comment -
#4Betonline sent a message asking for an explanation to be posted for this claim.
They say the LVRJ journalist who wrote this piece did not ask them for a comment or explanation before publishing.
They say that the player did get two 7D on first two cards. Pit boss alerted. Once game resumed the dealer flipped BJ so the player never received the 3rd card. Hand officially over. Standard BJ.
In the chat the player acted like he deserved the third card. He asked for help. Another person/player in the chat "Mango7" trolled him. Told player he won and to send bank info. Player bought it hook line and sinker. Player NEVER mentioned screen going black. He obviously made that up for the writer.
We showed the player the video. He said we doctored it.
Lastly, he tried to negotiate with us when our head CS sent the video. Player wanted $5,000 and free entries to our NFL contests. So player thinks we stole $250K from him but will settle for $5,135..Comment -
#5Betonline sent a message asking for an explanation to be posted for this claim.
They say the LVRJ journalist who wrote this piece did not ask them for a comment or explanation before publishing.
They say that the player did get two 7D on first two cards. Pit boss alerted. Once game resumed the dealer flipped BJ so the player never received the 3rd card. Hand officially over. Standard BJ.
In the chat the player acted like he deserved the third card. He asked for help. Another person/player in the chat "Mango7" trolled him. Told player he won and to send bank info. Player bought it hook line and sinker. Player NEVER mentioned screen going black. He obviously made that up for the writer.
We showed the player the video. He said we doctored it.
Lastly, he tried to negotiate with us when our head CS sent the video. Player wanted $5,000 and free entries to our NFL contests. So player thinks we stole $250K from him but will settle for $5,135.
the more things change....Comment -
#6I've been informed that the player disputes the Betonline explanation and has initiated a supreme court claim in Canada..Comment -
#7A new article about the matter this week
When Victor Janicki was denied a $220,000 jackpot, he opted to try to become the first known gambler to successfully sue an online casino to claim his prize.
Canadian gambler files suit over $220K jackpot
Just as Nevada’s gaming regulators sent U.S. Attorney General Merrick Garland a letter urging a crackdown on illegal offshore internet gambling casinos, a retired Canadian attorney filed a lawsuit against an offshore site.
Victor Janicki of Kelowna, British Columbia, said in his lawsuit filed in British Columbia Supreme Court that he was cheated out of a $220,550 jackpot off a blackjack side bet he wagered while playing the live BJ Classic Game at BetOnline.ag, an offshore internet casino based in Costa Rica and registered in Antigua.
By all indications, BetOnline.ag is affiliated with Visionary iGaming, based in San Jose, Costa Rica.
Gaming and legal experts I’ve spoken to say they’re unaware of any person who has successfully sued and collected from an offshore online casino, although there have been some instances in which a casino company settled with the plaintiff for a smaller amount.
$1 side bet
According to the lawsuit and interviews, Janicki was betting about $40 a hand playing blackjack on Feb. 23 and spending $1 on the side bet in which he could win a huge jackpot if he was dealt three 7s of diamonds from a six-deck shoe in one hand for a 21.
At about 1 p.m., he said he was dealt two 7s of diamonds and was told by casino personnel that he was eligible for the big jackpot.
That’s where the story gets a little fuzzy.
Janicki said suddenly the screen went black for about 10 seconds and he couldn’t see what was happening at the casino blackjack table. He told me that was the first time the screen went black.
When the table reappeared on his computer screen, Janicki was greeted by two casino employees who congratulated him for winning the jackpot. So he stuck around and entered a table chatroom to find out how he’d get paid.
But he was told there had been a mistake and he never won the big prize.
For the next couple months, he tried to make contact with BetOnline.ag and Visionary iGaming to get a copy of the video, since he had a record of what game and hand was being played at the time.
In early April, Janicki received an unexpected correspondence with a video of what, he says, shows a re-enactment of the dealt hand. But in the re-creation, the dealer gave Janicki two 7s of diamonds and dealt himself one card face down. The dealer said in the video that Janicki was eligible for the big prize since he already had two 7s of diamonds. After a short pause, a woman entered the frame, told the camera that Janicki’s hand was eligible for the big jackpot, wished him good luck and departed.
The dealer then dealt himself a 10 and, like every blackjack game I’ve ever seen, checked the face-down card. It was an ace and the game was over. The video showed Janicki was never dealt a third card.
But, according to Janicki and the lawsuit, that’s not what happened.
Waiting game
As a retired attorney who worked criminal cases throughout his career, Janicki felt he could file the lawsuit himself, filing it April 25. He also hired a law firm in San Jose, Costa Rica, to serve the civil claim to BetOnline.ag and Visionary iGaming.
Now, he waits.
Canadian law states the defendants will have 49 days to respond to the lawsuit when it’s served outside of Canada or the United States. After that, a British Columbian judge can enter a judgment in the case.
That’s what Janicki is hoping for — a directed verdict, which should play out around June 13.
My efforts to contact BetOnline.ag and Visionary iGaming by email have been unsuccessful.
Brad Scott of SportbookReview.com said in a blog post that he thinks Janicki didn’t win because a third card was never dealt to him during the game and that the game should have ended when the dealer hit his blackjack. Janicki still contends that the video provided doesn’t show what actually happened.
Scott, whose SBR Dispute Resolution Service helps players navigate player disputes, works primarily with U.S. and Canadian casinos and not international operations.
Janicki’s dispute with BetOnline illustrates why gaming regulators across the country asked Garland last month to crack down on unlicensed, illegally operated online casinos. Six gaming regulators in Michigan, Colorado, Illinois, Louisiana, Mississippi and New Jersey signed on to Nevada Gaming Control Board Chairman Kirk Hendrick’s letter to Garland.
It’s the same stance that has been taken by the American Gaming Association for years, but pushed to the front burner in November as a major industry problem.
The AGA said in a 19-page report that the illegal and unregulated gaming market takes in $510.9 billion a year, costing the legal regulated markets in the United States an estimated $44.2 billion, preventing states from collecting an estimated $13.3 billion in tax revenue.
State regulatory bodies can only do so much with industry bad actors, which is why they want the backing of the federal government to assist on matters like those experienced by Victor Janicki.
Contact Richard N. Velotta at rvelotta@reviewjournal.com or 702-477-3893. Follow @RickVelotta on Twitter..Comment -
#8Hey, but Brock Landers loves the new interface at BetOnline.Comment -
#9It will be interesting to see how this turns out.Comment -
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#11BOL already got caught red-handed cheating in the Live casino with this guy and tried to blame it on Human error (Yea right). I have no doubt that they will rig anything that is a big payout like this. I hope he gets his money.Comment -
#12I hope he gets his money. I am wondering if the player has any kind of video evidence that it occurred.Comment -
#13any update?Comment -
#14Betonline looks like a shady book with all the threads about them.Comment -
#15Did JG leave this company? I sent an email to him 2 times this past month!! nothing back? If that's the case I'm leaving with him and I advise you all to do the same. This is starting to remind me of years back all these complaints.Comment -
#16Comment -
#17I actually played against this same guy before too. If you watch the video on like Youtube it is the guy at the far left. He had the 11 and he double downed. He lifted the top card and grabbed the card under it. You can see when slowed down it was on purpose (There was a guy live streaming when he did it and caught it on video ).
He also looked away right before that making a lot think someone off camera gave him a sign to do it. If he did not do that he would have gotten the 9 instead of a 6. I believe the way they are cheating is before they get the cards they are already scanned in the shoe. He 100% did it on purpose they knew the card before it was flipped. The way he did that no way zero nada it was human error like they said for an excuse.Comment -
#18Thanks. I just saw the video. I will never bet there again.
When it comes to blackjack I just play the regular one not the one with the live dealer and I know it's 100% rigged at all casinos. The software gives the dealer whatever they need to win.Comment -
#19Now that you saw the video do you agree that was 100% on purpose i think it was obvious not human error. Did you notice how he looked off camera like someone signaled him to do it. Human error my ass.Comment -
#20Absolutely. Like you said, they must scan the cards and now what is coming up. Did the guy who got screwed put up a fight?
Sad that they'd screw over the guy for $150.Comment -
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#22Comment
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