Bovada Over charging accounts

[Conan]

I am attempting to make a deposit to bovada of $150, with their stated 5.9% fee that comes to $158.85 but when I attempt the deposit, they are trying to charge my card $168.35. I have attempted to contact customer service and so far, their gaslighting me saying they don't change their fees. Has this happened to anyone else?

[Thefix13]

Chances are you are also paying a foreign transaction fee from your CC provider

[Optional]

I am attempting to make a deposit to bovada of $150, with their stated 5.9% fee that comes to $158.85 but when I attempt the deposit, they are trying to charge my card $168.35. I have attempted to contact customer service and so far, their gaslighting me saying they don't change their fees. Has this happened to anyone else?

Maybe they mean it's a fee from your bank?

Is there a breakdown on your card statement of the charge/fees?

[Conan]

Maybe they mean it's a fee from your bank?

Is there a breakdown on your card statement of the charge/fees?

I've asked them that specifically but they wouldn't say.

[Conan]

Chances are you are also paying a foreign transaction fee from your CC provider

wouldn't that be a different line item?

[Mr. NBA]

Conan I'd try to avoid CC with any book......but I guess you gotta do what ya gotta do. I personally wouldn't sweat it especially if they are giving you a nice bonus for the deposit. These books (and I don't blame them) do not like messing with CC's. Headaches and more headaches for all involved.

[Conan]

Final answer from my bank as the two reps and one supervisor at bovada were unable to tell me, Apparently they "pre-authorize" a larger amount for some reason and then credit you back the difference. why this is how they do things I don't know and we will see if they actually do refund the difference soon.

[JAKEPEAVY21]

CC deposit??

Apparently you are an old soul, Conan...

[Optional]

Final answer from my bank as the two reps and one supervisor at bovada were unable to tell me, Apparently they "pre-authorize" a larger amount for some reason and then credit you back the difference. why this is how they do things I don't know and we will see if they actually do refund the difference soon.

If that is the real answer someone needs a slap for not just letting you know right away. Because that is simple and normal.

They don't "refund" a pre-authorization btw. That amount is like reserved funds until they put a proper charge against it. The balance of those reserved funds should become available again automatically within 1-3 days normally.

And your bank should be able to confirm exactly how much was actually charged v pre-authed. That amount wont be changing or refunded against.

[Seattle Slew]

Yes, happened all the time when I played there. You always get at least $10 over what you expect, even including the 5.9% fee. A while back, they sent an email saying they were upping the CC deposit fee to 9.9% but they never implemented it.

It's not a foreign transaction fee from your CC. I always used a card with no foreign transaction fee and it still overcharged the amount. I asked them once and all I got was BS double talk.

[Seattle Slew]

Final answer from my bank as the two reps and one supervisor at bovada were unable to tell me, Apparently they "pre-authorize" a larger amount for some reason and then credit you back the difference. why this is how they do things I don't know and we will see if they actually do refund the difference soon.

They won't refund you anything, I'd bet. It's the way they do it.

[mjsuax13]

I have not heard anything positive about bovada in a very long time.

[Seattle Slew]

I have not heard anything positive about bovada in a very long time.

Gave them the boot 6 months ago. The only thing I liked was they are the only shop that counts racing bets toward your rollover. But they ended most bonuses anyways, so even that didn't matter recently.

[Conan]

Final answer was Bovada tacked on a couple bucks hoping I wouldn’t notice and when I called them out they denied it and tried to claim it was on my banks end. So I disputed it with my bank and got my $$ back and will no longer use Bovada.

[InsiderHer]

Final answer was Bovada tacked on a couple bucks hoping I wouldn’t notice and when I called them out they denied it and tried to claim it was on my banks end. So I disputed it with my bank and got my $$ back and will no longer use Bovada.

I don't get it? You charged back because of $15 charge dispute? Obviously it was an international charge...Bodog support is clueless, but you should never charge back. I bet you put action in as well and lost... Lets hope you get blacklisted from using your card from any sportsbook.