Anyone Play at BetUS????

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  • RMoney22
    SBR High Roller
    • 12-11-15
    • 124

    #1
    Anyone Play at BetUS????
    So, back in Nov I got a $50 casino bonus. I had to complete a rollover, which I did. Once I completed that rollover, I got a message saying I then had to rollover that balance in the Sportsbook. I completed a 20x rollover in the Sportsbook yesterday. I called to request a withdrawal yesterday and the agent told me that I had completed the rollover and that I could cash out $250 out of my $611 balance. I tried to request a w/d but I got an error so I called back and talked to the same CS agent who told me he just had to have a supervisor fix it because I had a pending wager. He told me that once the supervisor got out of his meeting, he would fix it and I could w/d. So this morning, I logged in and my balance had been CHANGED to $250 (which I assume the supervisor changed.). I made the request and all was good until this evening, I got an email saying that I to complete ANOTHER rollover in the casino. LOL, THREE rollovers? One casino RO, then a Sportsbook RO and then another casino RO? Even after the SUPERVISOR confirmed that I had completed everything? I pissed because I spent two weeks trying to complete these damn rollovers. I feel like they're just trying to not pay me. So, are they a reliable book? I was actually going to make a deposit and use them so I had another out, but if they're trying to not pay a measly $250 payout, I'm not sure how its going to go trying to w/d a big amount.
  • dimaggio8
    SBR Wise Guy
    • 05-14-09
    • 507

    #2
    Originally posted by RMoney22
    So, back in Nov I got a $50 casino bonus. I had to complete a rollover, which I did. Once I completed that rollover, I got a message saying I then had to rollover that balance in the Sportsbook. I completed a 20x rollover in the Sportsbook yesterday. I called to request a withdrawal yesterday and the agent told me that I had completed the rollover and that I could cash out $250 out of my $611 balance. I tried to request a w/d but I got an error so I called back and talked to the same CS agent who told me he just had to have a supervisor fix it because I had a pending wager. He told me that once the supervisor got out of his meeting, he would fix it and I could w/d. So this morning, I logged in and my balance had been CHANGED to $250 (which I assume the supervisor changed.). I made the request and all was good until this evening, I got an email saying that I to complete ANOTHER rollover in the casino. LOL, THREE rollovers? One casino RO, then a Sportsbook RO and then another casino RO? Even after the SUPERVISOR confirmed that I had completed everything? I pissed because I spent two weeks trying to complete these damn rollovers. I feel like they're just trying to not pay me. So, are they a reliable book? I was actually going to make a deposit and use them so I had another out, but if they're trying to not pay a measly $250 payout, I'm not sure how its going to go trying to w/d a big amount.
    Do not take a bonus with them. Even if they give you a non deposit bonus, it isn't worth it.
    Comment
    • RMoney22
      SBR High Roller
      • 12-11-15
      • 124

      #3
      Really? Why is that? Is it because they use it as a way to not pay? I guess I'm better off just not playing there. IDK
      Comment
      • Optional
        Administrator
        • 06-10-10
        • 60637

        #4
        Is what they are asking in the written bonus terms?
        .
        Comment
        • RMoney22
          SBR High Roller
          • 12-11-15
          • 124

          #5
          Originally posted by Optional
          Is what they are asking in the written bonus terms?
          NOPE! I even spoke to a CS Rep last night who confirmed that I completed BOTH rollovers and that I could cash out $250 of my balance. He told me that he had to have a supervisor push the withdrawal through, but he was in a meeting. He called me back a little later and said it was approved and to re-enter the withdrawal request. At that point, it still gave me an error message. I called him back and he said that it might be because I had a pending wager and to call him today. When I woke up this morning, my balance had been CHANGED to exactly $250. I figure that the supervisor changed this. I re-requested the withdrawal and it worked and was "Pending approval." I even received a confirmation email saying that my withdrawal will be processed in 24-72 hours. A few hours later, I got an email stating that I had to finish a 30X rollover in the casino. I called tonight and spoke to another CS rep because the guy I spoke to yesterday was not in the office. This guy told me the same thing, that I had completed all of the rollover and that I should be able to cash out $250. Said that it would be escalated and available in 30 minutes. Of course, it's not and whenever I call, they don't answer. I don't understand, it's a measly $250. I wouldn't care if I didn't waste two weeks of my time completing a 30X casino rollover, then ANOTHER 20X rollover in the Sportsbook. I wouldn't think they'd try and not pay out $250, but it's sure looking like that's the case.
          Comment
          • Thefix13
            SBR Wise Guy
            • 05-14-21
            • 664

            #6
            Any non-deposit bonus is going to be a hassle, they are giving you something for nothing. Hardly ever worth the effort of trying to play through all the rollovers. Also unlikely they would offer you a bonus after cashing that $250 out as you are technically up on them before you've ever even made a deposit. Also fwiw going through the internal messaging method would probably be the better route as at least there will be email and chat proof rather than these phone calls that can just be denied.
            Comment
            • captrobey
              BARRELED IN @ SBR!
              • 09-02-10
              • 34324

              #7
              Originally posted by RMoney22
              So, back in Nov I got a $50 casino bonus. I had to complete a rollover, which I did. Once I completed that rollover, I got a message saying I then had to rollover that balance in the Sportsbook. I completed a 20x rollover in the Sportsbook yesterday. I called to request a withdrawal yesterday and the agent told me that I had completed the rollover and that I could cash out $250 out of my $611 balance. I tried to request a w/d but I got an error so I called back and talked to the same CS agent who told me he just had to have a supervisor fix it because I had a pending wager. He told me that once the supervisor got out of his meeting, he would fix it and I could w/d. So this morning, I logged in and my balance had been CHANGED to $250 (which I assume the supervisor changed.). I made the request and all was good until this evening, I got an email saying that I to complete ANOTHER rollover in the casino. LOL, THREE rollovers? One casino RO, then a Sportsbook RO and then another casino RO? Even after the SUPERVISOR confirmed that I had completed everything? I pissed because I spent two weeks trying to complete these damn rollovers. I feel like they're just trying to not pay me. So, are they a reliable book? I was actually going to make a deposit and use them so I had another out, but if they're trying to not pay a measly $250 payout, I'm not sure how its going to go trying to w/d a big amount.
              I know they used to have a bad rep years ago but they have gotten better. I hit a crazy win on a slot and i got the entire $10000 . I then later hit for $5000 sports betting and got that too no issues. I do not deposit a ton there except when i get the 100% fp bonus but i have always been paid.
              Comment
              • Chiefs83
                SBR MVP
                • 08-01-16
                • 2735

                #8
                Been paid also…Recieved $20 today girl said no rollover. Will cash out later let’s see..
                Any1 have experience with Exodus that’s what they suggested
                Last edited by Chiefs83; 01-31-24, 05:37 PM.
                Comment
                • RMoney22
                  SBR High Roller
                  • 12-11-15
                  • 124

                  #9
                  Yeah, I spent all day on the phone with them. Basically, after arguing with 5-6 people, I told them that I was going to file a complaint because what they were telling me wasn't in the TOS of the bonus. The bonus stated a 30X casino rollover had to be completed, then another 30X casino rollover had to be completed after the bonus was converted into cash. They were trying to say that I had to complete a 30X casino rollover, then a 30X Sportsbook rollover, and then another 30X casino rollover. They finally agreed to pay out what I was told I was eligible to cash out, but I'm still waiting on the BTC payment. It's been about 6 hours now so we will see.
                  Comment
                  • RMoney22
                    SBR High Roller
                    • 12-11-15
                    • 124

                    #10
                    No experience with Exodus, but just make sure they don't try and make up some BS rollover like I just went through.
                    Comment
                    • Chiefs83
                      SBR MVP
                      • 08-01-16
                      • 2735

                      #11
                      They paid me no problem, redeposited made 1 bet..cashed out..2 hours
                      Comment
                      • pavyracer
                        SBR Aristocracy
                        • 04-12-07
                        • 82475

                        #12
                        They will pay you but you need to have nerves of steel and keep calling daily. Their goal is to drag the payment process to a halt hoping that you go back and gamble it.
                        Comment
                        • 2Sweeet
                          SBR MVP
                          • 08-31-22
                          • 1119

                          #13
                          BETUS pays Idk about ppl betting free casino bonuses or what Pavy is talking about? Other than getting limited if u win They 100% pay same day BTC.
                          Comment
                          • jedihyoju
                            SBR Wise Guy
                            • 04-24-20
                            • 503

                            #14
                            They have Michael Vick on their website vouching for them.

                            Before it was Warren Sapp and now Michael Vick who both at one time went bankrupt although making millions in NFL.

                            Not sure if its a good idea but hey, its better than nothing.

                            Means they have extra money right?
                            Comment
                            • captrobey
                              BARRELED IN @ SBR!
                              • 09-02-10
                              • 34324

                              #15
                              Originally posted by jedihyoju
                              They have Michael Vick on their website vouching for them.

                              Before it was Warren Sapp and now Michael Vick who both at one time went bankrupt although making millions in NFL.

                              Not sure if its a good idea but hey, its better than nothing.

                              Means they have extra money right?
                              Was MV petting a pitbull sitting on his lap when he vouched for them.
                              Comment
                              • dimaggio8
                                SBR Wise Guy
                                • 05-14-09
                                • 507

                                #16
                                Originally posted by RMoney22
                                Really? Why is that? Is it because they use it as a way to not pay? I guess I'm better off just not playing there. IDK
                                They will pay, but there seems to be too many hoops with non deposit bonuses. I’d suggest just deposit without a bonus. You’ll be fine if you were to do that.
                                Comment
                                • pimike
                                  BARRELED IN @ SBR!
                                  • 03-23-08
                                  • 37139

                                  #17
                                  Screw them
                                  Comment
                                  • dens105
                                    SBR Hustler
                                    • 07-18-18
                                    • 50

                                    #18
                                    lol what? Rollover on top of rollover on top of rollover? Do they still do that "90 day hold" crap as well?
                                    Comment
                                    • JAKEPEAVY21
                                      BARRELED IN @ SBR!
                                      • 03-11-11
                                      • 29210

                                      #19
                                      Originally posted by jedihyoju
                                      They have Michael Vick on their website vouching for them.

                                      Before it was Warren Sapp and now Michael Vick who both at one time went bankrupt although making millions in NFL.

                                      Not sure if its a good idea but hey, its better than nothing.

                                      Means they have extra money right?
                                      I think Marcellus Wiley is their guy nowadays
                                      Comment
                                      • Fishhead
                                        SBR Aristocracy
                                        • 08-11-05
                                        • 40179

                                        #20
                                        Originally posted by dimaggio8
                                        Do not take a bonus with them. Even if they give you a non deposit bonus, it isn't worth it.
                                        Made over 10k with their casino bonus last year, well worth it.

                                        They stated 7500 win cap with bonus, but they paid 10k +
                                        Comment
                                        • captrobey
                                          BARRELED IN @ SBR!
                                          • 09-02-10
                                          • 34324

                                          #21
                                          Originally posted by dimaggio8
                                          They will pay, but there seems to be too many hoops with non deposit bonuses. I’d suggest just deposit without a bonus. You’ll be fine if you were to do that.
                                          I have the casino blocked but i did win on the slot Yeti game $10000 which is a once in a lifetime thing. I have no clue why the rest of the casino was blocked and there were 3 slots that were not .

                                          But they have a promo from time to time that i think is good if just sports betting. A 100% FP 10xs roll but if you lose the first bet they refund that back to you as a FP with an additional roll up to $500 .So if i do $350 like i normally do i would get that back as a FP which is better then losing it .
                                          Comment
                                          • jedihyoju
                                            SBR Wise Guy
                                            • 04-24-20
                                            • 503

                                            #22
                                            Originally posted by JAKEPEAVY21
                                            I think Marcellus Wiley is their guy nowadays
                                            Nah they sacked him and hired Michael Vick.

                                            Upgrade fo sho lol
                                            Comment
                                            • 2Sweeet
                                              SBR MVP
                                              • 08-31-22
                                              • 1119

                                              #23
                                              Originally posted by jedihyoju
                                              They have Michael Vick on their website vouching for them.

                                              Before it was Warren Sapp and now Michael Vick who both at one time went bankrupt although making millions in NFL.

                                              Not sure if its a good idea but hey, its better than nothing.

                                              Means they have extra money right?
                                              This is awesome so when does the Dog Fighting Book open? Remember Never bet against Bad Newz Kennels
                                              Comment
                                              • dimaggio8
                                                SBR Wise Guy
                                                • 05-14-09
                                                • 507

                                                #24
                                                Originally posted by captrobey
                                                I have the casino blocked but i did win on the slot Yeti game $10000 which is a once in a lifetime thing. I have no clue why the rest of the casino was blocked and there were 3 slots that were not .

                                                But they have a promo from time to time that i think is good if just sports betting. A 100% FP 10xs roll but if you lose the first bet they refund that back to you as a FP with an additional roll up to $500 .So if i do $350 like i normally do i would get that back as a FP which is better then losing it .
                                                That sounds like a good deal. In the end, the only thing that matters is if they pay when you win.
                                                Comment
                                                • captrobey
                                                  BARRELED IN @ SBR!
                                                  • 09-02-10
                                                  • 34324

                                                  #25
                                                  Originally posted by dimaggio8
                                                  That sounds like a good deal. In the end, the only thing that matters is if they pay when you win.
                                                  They did pay although this i thought was crazy. A couple weeks ago i was looking over bonuses and saw they had a 50% FP in my inbox. Average offer went on to check it out on Live chat . I was told i had to deposit $10000 to get it. Are they penetrating insane?
                                                  Comment
                                                  • hehfest
                                                    SBR Hall of Famer
                                                    • 09-28-08
                                                    • 7934

                                                    #26
                                                    Originally posted by captrobey
                                                    Was MV petting a pitbull sitting on his lap when he vouched for them.

                                                    No. Now, it shows him with a knife about to stab a Siamese Cat.
                                                    Comment
                                                    • TheVegan
                                                      SBR Rookie
                                                      • 10-26-13
                                                      • 5

                                                      #27
                                                      I have cashed out at BetUS many times. From my experience they are as good as gold.
                                                      Of course I just deal with sportsbetting
                                                      Comment
                                                      • captrobey
                                                        BARRELED IN @ SBR!
                                                        • 09-02-10
                                                        • 34324

                                                        #28
                                                        Originally posted by hehfest
                                                        No. Now, it shows him with a knife about to stab a Siamese Cat.
                                                        Well at least he does not hold bias against any animals then .
                                                        Comment
                                                        • Thefix13
                                                          SBR Wise Guy
                                                          • 05-14-21
                                                          • 664

                                                          #29
                                                          Cats deserve it at least
                                                          Comment
                                                          • hehfest
                                                            SBR Hall of Famer
                                                            • 09-28-08
                                                            • 7934

                                                            #30
                                                            Originally posted by captrobey
                                                            Well at least he does not hold bias against any animals then .
                                                            I, myself, hold animal life above humans at this point. I had a friend that passed away. She worked at a shelter. The stories she would tell me about people surrendering their animals......would make anyone who loves animals angry at humans. I'm talking about a woman that got new curtains and furniture in her house, and the animal's fur color did not match these items so she surrendered the dog. People surrendering the dog because it pissed in the house 1, that's right 1 time while they were gone. Likely, they were gone for 14 hours and didn't give a shit that the dog tried to hold its piss for that long but couldn't. Fukk people man. I just wish those people were forced to "hold it" like their dogs have to. I realize their are people the opposite of that like me, but their are many pieces of shit out there money or no money, etc.
                                                            Comment
                                                            • captrobey
                                                              BARRELED IN @ SBR!
                                                              • 09-02-10
                                                              • 34324

                                                              #31
                                                              Originally posted by hehfest
                                                              I, myself, hold animal life above humans at this point. I had a friend that passed away. She worked at a shelter. The stories she would tell me about people surrendering their animals......would make anyone who loves animals angry at humans. I'm talking about a woman that got new curtains and furniture in her house, and the animal's fur color did not match these items so she surrendered the dog. People surrendering the dog because it pissed in the house 1, that's right 1 time while they were gone. Likely, they were gone for 14 hours and didn't give a shit that the dog tried to hold its piss for that long but couldn't. Fukk people man. I just wish those people were forced to "hold it" like their dogs have to. I realize their are people the opposite of that like me, but their are many pieces of shit out there money or no money, etc.
                                                              Yea we are animal lovers too have Snickers and Twix. So many animals running around wish we can take them all but 2 is our limit in the house. Try to leave food outside though when we can to help the cats around the neighborhood. Luckily most people we know are kind to their animals . But i have seen some things in this neighborhood. Once there was a cat we fed at times back when we had Misty and Bella . One day he came up and i saw someone most likely neighborhood kids poured lighter fluid on him and lit him . His entire tail was totally burnt as well as some of his back. Would love to get the little pos that did that and douse their worthless asses in gasoline .
                                                              Comment
                                                              • dimaggio8
                                                                SBR Wise Guy
                                                                • 05-14-09
                                                                • 507

                                                                #32
                                                                Originally posted by captrobey
                                                                Yea we are animal lovers too have Snickers and Twix. So many animals running around wish we can take them all but 2 is our limit in the house. Try to leave food outside though when we can to help the cats around the neighborhood. Luckily most people we know are kind to their animals . But i have seen some things in this neighborhood. Once there was a cat we fed at times back when we had Misty and Bella . One day he came up and i saw someone most likely neighborhood kids poured lighter fluid on him and lit him . His entire tail was totally burnt as well as some of his back. Would love to get the little pos that did that and douse their worthless asses in gasoline .
                                                                If it were up to some of us, if sick people want to treat innocent animals like that, they should be put into a little cage for a long period of time and see how they like it.
                                                                Comment
                                                                • captrobey
                                                                  BARRELED IN @ SBR!
                                                                  • 09-02-10
                                                                  • 34324

                                                                  #33
                                                                  Originally posted by dimaggio8
                                                                  If it were up to some of us, if sick people want to treat innocent animals like that, they should be put into a little cage for a long period of time and see how they like it.
                                                                  I agree . Unless they are midgets. Then a small cage would just be like a small apartment.
                                                                  Comment
                                                                  • CancerMan
                                                                    SBR Hustler
                                                                    • 11-29-21
                                                                    • 55

                                                                    #34
                                                                    Same thing is happening to me. Have played with Betus for years. Turned a $25.00 free casino chip into $250.00, went to withdraw it, and they said the max amount I could make from that bonus chip was $125.00 and the rest would be absorbed by the site. They cited some obscure rule they have. I told them thats ridiculous but they wouldn't budge. Of course they money is still in my account, and I have since worked it back up to $250 just puttering around. I am going to wait a couple weeks, then try to withdraw it.

                                                                    They will never get another cent from my btw.
                                                                    Comment
                                                                    • Optional
                                                                      Administrator
                                                                      • 06-10-10
                                                                      • 60637

                                                                      #35
                                                                      Originally posted by CancerMan
                                                                      Same thing is happening to me. Have played with Betus for years. Turned a $25.00 free casino chip into $250.00, went to withdraw it, and they said the max amount I could make from that bonus chip was $125.00 and the rest would be absorbed by the site. They cited some obscure rule they have. I told them thats ridiculous but they wouldn't budge. Of course they money is still in my account, and I have since worked it back up to $250 just puttering around. I am going to wait a couple weeks, then try to withdraw it.

                                                                      They will never get another cent from my btw.
                                                                      I have an awful feeling that until you do make a withdraw and extinguish the bonus, that $125 limit will remain in place :\
                                                                      .
                                                                      Comment
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