Help with Partybet

[tamuwairokku]

Hi, I have experienced exactly the same problem as this one reported to here before:

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Gamebookers subject of tennis bet grading complaint

Gamebookers (SBR rating B-), a member of the PartyBets family, unfairly grades tennis wager as a loser, taking 63 Pounds ($109) from a player.

The player bet on an exact set-score market, wagering Vassallo Arguello to beat Bellucci by 3-0. Bellucci retired midway through the 3rd set with the score at 1 set each. The book's rule states

In the event of a participant withdrawing after the start of a tennis match, the respective bets will be deemed void if at the time of suspension they are still not decided as winning or losing (e.g. First Set and First Set Exacta will be settled if the first set has ended).

The rule is ambiguous on exact set-scoring with a retirement. Other books have clearer rules on this scenario. From Pinnacle Sports (SBR rating A+): "If a tennis match is not completed because of a player retirement or disqualification, all Set wagers will be considered void. Such wagers will be cancelled and the monies refunded." Under Gamebookers' interpretation, the exact-set betting will have many losing bets, but no winning bets with a retirement. The industry standard is that for any multi-way market, such as exact set-scoring, there must be at least one winning bet.

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My bet is on the exact score market for yesterday's match between Zvonareva V. and Jankovic J during which Jankovic retire. My bet of 48 pounds on 0:2 was graded as a loss while other B bookies void any bets on the whole match.

I hope someone can help me to get back my money.

[Hareeba!]

I experienced that same treatment at Gamebookers when their rules were clear a few years ago and ended up winning after referring it to IBAS.

When later I looked at PartyBets rules I found them to be quite clear but different to what Gamebookers used to have. PartyBets rule did say that the player would lose if the score was against them at the time of the retirement, i.e. not voided as is industry standard.

For that reason I refused to bet on tennis sets at PartyBets. Their rule is a cheat and I've posted at least a couple of times here to warn players not to play there. If their rules are as I last saw them, I'm afraid you've done your dough.

[Justin7]

Any rule that allows markets where players can lose, but cannot win, is blatantly unfair. They might as well say "If a tennis player retires, all set-score bets lose". It's a ridiculous rule.

[Hareeba!]

Any rule that allows markets where players can lose, but cannot win, is blatantly unfair. They might as well say "If a tennis player retires, all set-score bets lose". It's a ridiculous rule.

Very unfair but not all bets lose. Those which are still in the money when the retirement occurs are refunded.

The bookie can't lose on sets bets under their rules when there's a retirement. It's outright cheating.

Don't bet tennis sets at Party Bets or Gamebookers

[tamuwairokku]

So is there something for me to fill in so that the administrator can deal with Partybet on my behalf? I don't think they have made any difference in the term after the previous dispute. They still mention only bets on the first set would be voided in the terms. And even if they mention the exact score bets in their terms, those terms would not be legal in any civilized country where contract terms against common sense, moral or common practice within an industry would not be considered valid. They did not grade any winning bet in the market. So they are not eligible for grading any losing bet either.

[Hareeba!]

So is there something for me to fill in so that the administrator can deal with Partybet on my behalf? I don't think they have made any difference in the term after the previous dispute. They still mention only bets on the first set would be voided in the terms. And even if they mention the exact score bets in their terms, those terms would not be legal in any civilized country where contract terms against common sense, moral or common practice within an industry would not be considered valid. They did not grade any winning bet in the market. So they are not eligible for grading any losing bet either.

Go ahead and fill out a complaint form (top of this forum) but I think you've got the job ahead.

The report you refer to, if I'm not mistaken, related to the Gamebookers rules (not Party Bets') and which I still have somewhere. They were certainly different to what Party Bets had and still has. I still have a copy of them somewhere.

Even though Gamebookers attempted to interpret their rules then the same way as Party Bets has for you, they made the error of not reading their own rules correctly which enabled me to successfully challenge them at IBAS.

EDIT: sorry, the complaint form I referred to WAS at the top of this Forum but seems to have gone from there. I'm sure Justin will be able to advise you.