thesportsbook.com

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  • Fleeben
    SBR Wise Guy
    • 12-08-09
    • 601

    #71
    I don't know about the rest of the site, but the blackjack is definitely playing for the house. Just played about 30 hands and won 2 of them...
    Comment
    • BChrisB
      SBR Wise Guy
      • 01-19-10
      • 709

      #72
      I'm really curious myself about TheSportsBook

      I found out about them because they are listed under the Chipsplit affiliate program (formally started all with poker.com) I know the affiliate team is top notch w/ PDCpoker, carbon poker, and Aced so I doubt anything involved w/ merge gaming would have any company in their program that wasn't reputable.

      However, I don't believe in signing up w/ books who don't have telephone wagering or full time telephone support. I just won't do it, never have and never will but that doesn't mean they aren't any good.

      Someone, please let me know about them, I'm curious
      Comment
      • FanOfROrtiz
        SBR Rookie
        • 09-11-10
        • 1

        #73
        Easily the slowest book in grading wagers. My Boston/Oakland game wager still has not been graded.
        Comment
        • gridiron guru
          SBR Sharp
          • 02-21-07
          • 255

          #74
          Do they take **?, seems like a lot of books arent taking them
          Comment
          • gangeriver
            SBR MVP
            • 12-23-09
            • 2138

            #75
            Originally posted by litrismaxxx
            Anybody knows any kind of similar bonus as Thesportsbook ??? My money cant be in Moneybookers or Neteller,, my money is burning there, so.... there is another "good" site giving some kind of offer to recieve 300,500,1000$ in cash bonus?? Not kind of sites as "Bonus only for Canadian or USA member",,, i am not USA player but my money is same colour as everyone.
            caribsports.com offers 250 / 500 cash (or 500 for 1000 like thesportsbook.I'm not sure. one of them.But I'm sure about %50 cash.) Also you could spend some points for extra sign-up bonuses. Extra %10 is only 50 points on the SBR store.
            sportsbetting.com offers %50 sign-up bonus.If you send with ** , it offers %70 cash.
            by the way I can't look at the thesportsbook's deposit methods because I'm not their client. aren't there ** or Moneygam?? Why don't you make deposit with these methods? I'm not USA player either
            Last edited by gangeriver; 09-15-10, 06:58 AM.
            Comment
            • TheBeautifulGame
              SBR MVP
              • 08-26-08
              • 1286

              #76
              I never understood why books offer 'improved' bonuses to customers based in the US/CANADA. Take JUSTBET for example, the sign up bonus was 50% for US but when I spoke to them about opening an account, it was 10% because I'm from Europe.
              Comment
              • vitalyo
                SBR MVP
                • 12-05-07
                • 1615

                #77
                Originally posted by TheBeautifulGame
                I never understood why books offer 'improved' bonuses to customers based in the US/CANADA. Take JUSTBET for example, the sign up bonus was 50% for US but when I spoke to them about opening an account, it was 10% because I'm from Europe.
                No offense but Europeans proved to be the worst bonus whores around .
                Comment
                • NDIrish9
                  Restricted User
                  • 12-02-09
                  • 342

                  #78
                  Don't play here. I sent them an email asking a specific deposit question and (as of 48 hours later) they have not responded. There are plenty of better options.

                  For books to get off the ground they must have a strong financial backing, good marketing/promotions, and great service. This book strikes out.
                  Comment
                  • papasmurf
                    SBR Rookie
                    • 09-17-10
                    • 3

                    #79
                    i deposited and tried to bet but when i do a straight spread wager risk of X it has a win of almost 2X

                    tom are you there?
                    Comment
                    • BigOrangeTitans
                      SBR MVP
                      • 11-23-07
                      • 4504

                      #80
                      I have had to email them two or three times about issues, but I've always gotten service. Overall, I havent had too much trouble with them.
                      Comment
                      • papasmurf
                        SBR Rookie
                        • 09-17-10
                        • 3

                        #81
                        ya ive emailed twice today, no reply yet
                        Comment
                        • papasmurf
                          SBR Rookie
                          • 09-17-10
                          • 3

                          #82
                          oh nevermind im stupid, im reading the website wrong XD

                          so far this book is running smooth for me
                          Comment
                          • TheSportsbook_Tom
                            SBR Rookie
                            • 08-29-10
                            • 37

                            #83
                            Hi all,

                            On Friday afternoon we discovered a bug in our support email system that had been preventing our customer service team from receiving some support emails. It did not affect all inquiries, but some emails had not been getting through since the Tuesday of that week. The issue was resolved on Friday (all emails are now up to date) and we have installed several checks and balances to make sure we both avoid that issue in the future and are alerted quickly if there is any disruption in our service.

                            We sincerely apologize for any issues this may have caused. If anyone still has outstanding issues, please contact the support email address on the ChipSplit website and reference my name - I'll be sure to get back to you right away.

                            Thanks,

                            Tom
                            Comment
                            • BigOrangeTitans
                              SBR MVP
                              • 11-23-07
                              • 4504

                              #84
                              Tom,

                              My account has been suspended and is showing -23.45 as my balance. I did have a positive poker account I was trying to transfer to my main account 3 days ago and it has been suspended ever since. I havent gotten one response in email in 2 days. What is up with the email system?
                              Comment
                              • BigOrangeTitans
                                SBR MVP
                                • 11-23-07
                                • 4504

                                #85
                                STILL no response and my account is closed. I will be filing SBR complaint in the AM.
                                Comment
                                • HedgeHog
                                  SBR Posting Legend
                                  • 09-11-07
                                  • 10128

                                  #86
                                  Running a Book w/o phone service scared me off. I decided not to fund the account I opened.
                                  Comment
                                  • BigOrangeTitans
                                    SBR MVP
                                    • 11-23-07
                                    • 4504

                                    #87
                                    Originally posted by HedgeHog
                                    Running a Book w/o phone service scared me off. I decided not to fund the account I opened.
                                    These guys have drained my account, then closed it to the point that I dont even exist when I enter my email in the Forgot Username section. Yet somehow I still get a newsletter

                                    I've been emailing them since tuesday without any service. No response back, nothing.

                                    DO NOT DEPOSIT here.
                                    Comment
                                    • TheSportsbook_Tom
                                      SBR Rookie
                                      • 08-29-10
                                      • 37

                                      #88
                                      Hi all,

                                      BigOrangeTitans' account with us was banned from our system due to it being flagged for fraudulent activities with multiple sportsbooks. We did not want to speak to the issue until we'd had a chance to refund his initial deposit in full. We performed this refund to protect ourselves from fraudulent activity against our book, despite the fact that the player had a losing account.

                                      We trust that everyone will appreciate that this decision was taken in good faith.
                                      Comment
                                      • frizzelli
                                        SBR Hall of Famer
                                        • 08-06-10
                                        • 8916

                                        #89
                                        this book seems kinda of sketchy regarless no offence Tom
                                        Comment
                                        • BigOrangeTitans
                                          SBR MVP
                                          • 11-23-07
                                          • 4504

                                          #90
                                          Originally posted by TheSportsbook_Tom
                                          Hi all,

                                          BigOrangeTitans' account with us was banned from our system due to it being flagged for fraudulent activities with multiple sportsbooks. We did not want to speak to the issue until we'd had a chance to refund his initial deposit in full. We performed this refund to protect ourselves from fraudulent activity against our book, despite the fact that the player had a losing account.

                                          We trust that everyone will appreciate that this decision was taken in good faith.

                                          Wow. These guys are a joke. Your going to say that about me in a public forum? Divulge my personal information(no matter how ridiculously untrue it may be). Bottom line is, yeah I did at the time the acct was closed have a losing balance. I had only been there a couple weeks and they did this because I've been limited at other books.

                                          I do appreciate the refund, although given the accusation you just made in a public forum its the least you could do, and to be honest its not even close to enough to matter.

                                          If they are willing to make these accusations in a public forum, dont think for a moment that anyone who plays here is safe. What kind of information(false or not) will be posted next time? My address? Phone number?

                                          Bottom line, these guys are bush league and will close your account if you've ever made withdrawls at other books.

                                          SBR, you should blacklist these childish bookmakers.
                                          Comment
                                          • Chopsticks
                                            SBR MVP
                                            • 06-30-09
                                            • 1057

                                            #91
                                            Originally posted by BigOrangeTitans
                                            I had only been there a couple weeks and they did this because I've been limited at other books.
                                            By other books, do you mean BetED? If so then they are of no use to me, and that probably goes for a lot of people here that would ever consider touching BetED or thesportsbook.
                                            Comment
                                            • BigOrangeTitans
                                              SBR MVP
                                              • 11-23-07
                                              • 4504

                                              #92
                                              Originally posted by Chopsticks
                                              By other books, do you mean BetED? If so then they are of no use to me, and that probably goes for a lot of people here that would ever consider touching BetED or thesportsbook.
                                              Bingo. And then you'll be the next one on Tom's Chopping Block trying to defend his book by attacking his customers.
                                              Comment
                                              • Chopsticks
                                                SBR MVP
                                                • 06-30-09
                                                • 1057

                                                #93
                                                Right. I can't say that I am surprised really. I guess now that we know that you can't have both accounts, who on earth would want to go with Thesportsbook over BetED anyway? I would assume that a lot of the members here who would ever go below B- (now C+) already has/had a BetED account, so this is the wrong forum for them to expose themselves on.

                                                thesportsbook states that it intends to be player-friendly and give bettors the benefit of the doubt with disputes however, with BetEd as decision maker behind player management, these goals may be overly ambitious.
                                                Looks like SBR was spot on when they called it. Unless you tried to defraud BetED, there is no way that this is player friendly or giving you the benefit of the doubt. It also makes me question their independence: Do they really belong to the company that runs CarbonPoker, and do they really have their own "experienced linesmakers" who want to offer unique lines and props? If so, what does it matter if you had an account with BetED? Looks to me that they are just a white label site of BetED trying to attract squares, maybe trying to make up for the lost revenue from Fiestabet.
                                                Comment
                                                • BigOrangeTitans
                                                  SBR MVP
                                                  • 11-23-07
                                                  • 4504

                                                  #94
                                                  Yeah, this place is a joke. I will turn away anyone who asks about this book. SBR, anyway you can place Tom on Post Review or ban him? He shouldnt be able to use a public forum to slander me.
                                                  Comment
                                                  • TheSportsbook_Tom
                                                    SBR Rookie
                                                    • 08-29-10
                                                    • 37

                                                    #95
                                                    Originally posted by BigOrangeTitans
                                                    Wow. These guys are a joke. Your going to say that about me in a public forum? Divulge my personal information(no matter how ridiculously untrue it may be). Bottom line is, yeah I did at the time the acct was closed have a losing balance. I had only been there a couple weeks and they did this because I've been limited at other books.

                                                    I do appreciate the refund, although given the accusation you just made in a public forum its the least you could do, and to be honest its not even close to enough to matter.

                                                    If they are willing to make these accusations in a public forum, dont think for a moment that anyone who plays here is safe. What kind of information(false or not) will be posted next time? My address? Phone number?

                                                    Bottom line, these guys are bush league and will close your account if you've ever made withdrawls at other books.

                                                    SBR, you should blacklist these childish bookmakers.
                                                    We closed your account based on information from our poker fraud system and has nothing to do with your action, plays or withdrawals with beted or anyone else. Unfortunately you brought this up on the public forum - if you want it kept private then maybe getting in touch with support to ask why would have been the move as opposed to slandering us on a forum forcing us to respond.

                                                    We have divulged no personal information about you whatsoever, merely pointed out we refunded all your deposits.

                                                    You were emailed and told the reason for your account being closed. If you want to know any further info you can contact support who will happily show you the records the system holds on your machine and its history. Failing that if you to continue the debate here, we can post it up if you want?

                                                    I have already been in touch with Lou & SBR and fully explained the reasons for your account closure - so feel free to take this to them as I will happily share our reasoning and records to defend our position.
                                                    Comment
                                                    • NDIrish9
                                                      Restricted User
                                                      • 12-02-09
                                                      • 342

                                                      #96
                                                      Originally posted by TheSportsbook_Tom
                                                      We closed your account based on information from our poker fraud system and has nothing to do with your action, plays or withdrawals with beted or anyone else. Unfortunately you brought this up on the public forum - if you want it kept private then maybe getting in touch with support to ask why would have been the move as opposed to slandering us on a forum forcing us to respond. We have divulged no personal information about you whatsoever, merely pointed out we refunded all your deposits. You were emailed and told the reason for your account being closed. If you want to know any further info you can contact support who will happily show you the records the system holds on your machine and its history. Failing that if you to continue the debate here, we can post it up if you want? I have already been in touch with Lou & SBR and fully explained the reasons for your account closure - so feel free to take this to them as I will happily share our reasoning and records to defend our position.


                                                      How? No live chat. No phone number. Only an email address, which is rarely monitored!
                                                      Comment
                                                      • litrismaxxx
                                                        SBR Hustler
                                                        • 08-30-10
                                                        • 54

                                                        #97
                                                        what a hell He do for getting closed account????? in betting spotsbook ????

                                                        Lets see what happen... The player should explain what kind of bets he did...

                                                        Whats up Tom?? what you doing?? still no Neteller or Moneybookers allowed ?? thats amaizing
                                                        Comment
                                                        • BigOrangeTitans
                                                          SBR MVP
                                                          • 11-23-07
                                                          • 4504

                                                          #98
                                                          Originally posted by litrismaxxx
                                                          what a hell He do for getting closed account????? in betting spotsbook ????

                                                          Lets see what happen... The player should explain what kind of bets he did...

                                                          Whats up Tom?? what you doing?? still no Neteller or Moneybookers allowed ?? thats amaizing

                                                          Dude, i only placed like 20$ bets at max on any one bet. These guys wont make it to opening kick next football season
                                                          Comment
                                                          • TheSportsbook_Tom
                                                            SBR Rookie
                                                            • 08-29-10
                                                            • 37

                                                            #99
                                                            Hi litrix,

                                                            As mentioned, "We closed [bigorangetitans'] account based on information from our poker fraud system," a decision that "has nothing to do with [his] action, plays or withdrawals." This was a question of protecting ourselves from the damage and loss that comes with fraud, and nothing further.
                                                            Comment
                                                            • litrismaxxx
                                                              SBR Hustler
                                                              • 08-30-10
                                                              • 54

                                                              #100
                                                              Ok so if you close him by "poker fraud",, i think he does Chip doupling,, that is prohibed in 99% of Poker rooms around the network.

                                                              Or maybe he made "Colussion" in a couple of tournaments or SNG.

                                                              WTF BigOrange,, you must be more clever and if u do something bad in poker room now you will know that u cant do the same in future,, this experience will help you when you do that in another poker rooms.
                                                              Comment
                                                              • BigOrangeTitans
                                                                SBR MVP
                                                                • 11-23-07
                                                                • 4504

                                                                #101
                                                                I did nothing wrong Litris, dont even know what chip doupling is.
                                                                Comment
                                                                • NDIrish9
                                                                  Restricted User
                                                                  • 12-02-09
                                                                  • 342

                                                                  #102
                                                                  I just stated playing here.

                                                                  Pros:
                                                                  -Nicest looking, most user friendly software I've ever seen.
                                                                  -Lots of lines
                                                                  -Nice welcome bonus

                                                                  Cons:
                                                                  -Grading. Waited over 20 minutes for 2 NATIONALLY TELEVISED NCAAF games to be graded. Currently, have been waiting 15 minutes for JAX/BUF to be graded. This was mentioned earlier in this thread, nearly a month ago. Has not been fixed, apparently.

                                                                  -Credit card deposit hold: 30 Days. Most sites that have holds like this only hold the deposit amount and let you withdraw winnings. They also do not remove the hold after sending in verification documents / identification.

                                                                  ---------------------

                                                                  That said, this book has great potential if those 2 minor things are addressed.
                                                                  Comment
                                                                  • TheSportsbook_Tom
                                                                    SBR Rookie
                                                                    • 08-29-10
                                                                    • 37

                                                                    #103
                                                                    Originally posted by NDIrish9

                                                                    That said, this book has great potential if those 2 minor things are addressed.
                                                                    Thanks for the feedback ND. We are actively working to improve the delays we've seen at time with our grading - the issue has not occurred across all lines but nonetheless it's obviously a priority for us to correct. The 30-day hold is for security from chargebacks and fraud, which we are particularly vulnerable to as fraudulent depositors tend to target newer books.

                                                                    Cheers,

                                                                    Tom
                                                                    Comment
                                                                    • RichardGeorge
                                                                      SBR Wise Guy
                                                                      • 04-18-10
                                                                      • 640

                                                                      #104
                                                                      i hate 30-day holds.... such a pain in the ass.
                                                                      Comment
                                                                      • NDIrish9
                                                                        Restricted User
                                                                        • 12-02-09
                                                                        • 342

                                                                        #105
                                                                        Originally posted by TheSportsbook_Tom
                                                                        Thanks for the feedback ND. We are actively working to improve the delays we've seen at time with our grading - the issue has not occurred across all lines but nonetheless it's obviously a priority for us to correct. The 30-day hold is for security from chargebacks and fraud, which we are particularly vulnerable to as fraudulent depositors tend to target newer books. Cheers, Tom
                                                                        Thanks, Tom. Glad to hear things are going to be worked out.

                                                                        Can you clear something up? Are you guys owned by BetED? Do they handle your payouts/deposits?
                                                                        Comment
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