betdirect closed my account

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  • moonbeam
    SBR MVP
    • 03-02-07
    • 1496

    #1
    betdirect closed my account
    To: support@betdirect.com
    Subject: account login

    hello,

    I´m not able to login into my account now for the last 5 days.

    What´s going on?

    My accountname is ***

    kind regards
    ***


    Dear ***,


    Thank you for your recent email.

    Betdirect was recently purchased by Stan James and as you have both a Stan James and Bet Direct account we have closed the Bet Direct account.

    After reviewing your account I can see that you have a balance available, please confirm your primary email in Moneybookers and I will make sure the funds are sent back.


    Please do not hesitate to contact me if I can be of any further assistance.


    Kind regards,

    Jessica



    I haven´t use my stanjames account in the last 4 or 5 month....
  • Santo
    SBR MVP
    • 09-08-05
    • 2957

    #2
    But as Stan James purchased BetDirect, they're moving all accounts to Stan James. Seems perfectly logical.
    Comment
    • moonbeam
      SBR MVP
      • 03-02-07
      • 1496

      #3
      No, betdirect is still running as betdirect
      Comment
      • Santo
        SBR MVP
        • 09-08-05
        • 2957

        #4
        It is (or will soon be ) a white label as I understand it.
        Comment
        • moonbeam
          SBR MVP
          • 03-02-07
          • 1496

          #5
          Maybe. But I guess it´s not so funny to close an account with a 800 Euro balance without any message and without any payout.
          Comment
          • bigboydan
            SBR Aristocracy
            • 08-10-05
            • 55420

            #6
            I heard the same thing Santo. Not to mention we all know how these Euro books are.
            Comment
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