Instadebit Fraud - I'm out $1000 CAD and $580 USD

**pjesnik24** · 06-24-10, 04:34 AM

you should contact bet365 and full tilt ASAP with your data as well

**AimingHigh** · 06-24-10, 05:10 AM

Have you contacted Bet365? If not, I would do so. Posters here (mainly European) have complained before about their stringent security requirements before they'll allow you to take a payout (address confirmation, mailed PIN numbers, etc.), so they ought to have clear records showing into whose account that deposit was paid.

Then either they should refund Instadebit or, if you can get them to give you a letter saying that the money was not deposited by you into your account, Instadebit should refund you. Which needs to happen depends on Instadebit's rules on liability for fraud.

**username474** · 06-24-10, 06:23 AM

Contact FT asap. Their security is top notch and I guaranty your account gets refunded by them.

Please keep us updated.

**robmpink** · 06-24-10, 06:31 AM

Luckily they didn't take more out and to different books. How would a fraudster make out here? It seems that the only reason is to just F with you. They wouldn't be able to profit from it. Would they? The deposit would have to go back to the ID account and winnings could be taken out, but it would be a different name. Who knows. It seems like if this is a valid claim these books and ID will refund you.

**chunnnn2010** · 06-24-10, 06:57 AM

Do they accept US customers?

**nli07** · 06-24-10, 07:04 AM

Thanks for sharing your thoughts guys, I will contact FullTilt and Bet365 now. Yes, I suppose it could have been worse, they couldve used up all my existing Instadebit balance of $5K USD and $3k CDN and then tap into my weekly limit of 1.25k of CDN currency.

I just have no idea how someone cracked my account and password. This is Instadebit after all, not some no name money processor with poor reputation. Good thing I check my Instadebit account often - often daily (don't ask me why i know it's weird lol) and I caught it so soon).

No virus/trojans on my computer. My password is pretty strong too so I'm out of ideas how anyone could've cracked it.

**jackkkk2009** · 06-24-10, 07:50 AM

Instadebit's security isn't that great..

**username474** · 06-24-10, 10:20 AM

Originally posted by chunnnn2010

Do they accept US customers?

No they don't

**nli07** · 06-24-10, 11:17 AM

So basically I have contacted FullTilt Poker AND Bet365. They told me just to refer the matter to Instadebit as there is apparently an official protocol with regards to fraudulent deposit investigations.

I got my fingers crossed and awaiting (hopefully) good results.

**nli07** · 06-24-10, 11:17 AM

Originally posted by jackkkk2009

Instadebit's security isn't that great..

What makes you say that?

**nli07** · 06-25-10, 04:50 PM

I just got a reply back from Instadebit saying after investigating the matters, they found no error with their systems. They have contacted the merchants and have credited me for my misfortune. However, the only thing they can tell me is to change my password frequently. That sucks because I asked them to see if it was possible to put in some blocks like

1. Specific merchant allowance, block everything else - no can do
2. IP block - dont think so

Guess I'm gonna have to change my password every week now which is gonna be a pain in the buttocks.

**Justin7** · 06-25-10, 06:59 PM

Make sure you have unique passwords for any site that could cost you money. Did you share PWs with any other site.

**donkdown** · 06-25-10, 10:39 PM

Originally posted by robmpink

Luckily they didn't take more out and to different books. How would a fraudster make out here? It seems that the only reason is to just F with you. They wouldn't be able to profit from it. Would they? The deposit would have to go back to the ID account and winnings could be taken out, but it would be a different name. Who knows. It seems like if this is a valid claim these books and ID will refund you.

LOL or they could just dump it to another poker acct?? which obv happened here.