I recently am the latest to be completely robbed by Bet365. Today I made a bet of $3000 to win $138. The parlay i made was Under 5.5/Under 5.5/ Under 4.5 In 3 live play soccer games. Two of the games were at 1-1 75th min and one was 1-1 at 78th min and the odds for all three of them were -8000 / -8000 / -5000 = Total -2000. I went over to the parlay options menu and Entered in what the parlay would end up paying to. Ive done these parlays before and have been successful in cashing them. Theres tons of juice but their a miracle if they lose. So I end up clicking place bet my ACCIDENT. Within 30sec of seeing the bet processed on my bet slip, I immediately get on the phone with bet365. While being on hold on the phone for about 10 whole minutes waiting for someone to cancel the bet for me. I infact see the bad news. My last game was 1-1 78th min and I had under 4.5. There we 3 goals scored in the last 8minutes.
The whole time that I was on the phone waiting no one could cancel the bet for me. I remained on the phone for 2hours almost trying to get someone to help me void the bet. The point of everything is PEOPLE MAKE MISTAKES. It truly makes me disgusting that I had to get my account cleaned out because of this STUPID site not having a simple CANCEL BET button. I ended up speaking to a supervisor explaining the story 50times and they just kept repeating themselves like robots. "Unfortunately we can only cancel bets on a gesture of good will"???? Ive been a user on bet365 for almost a year and have never made a mistake and when I do it ends up costing me completely everything sherely based on human error. Im just sick to my stomach that Ill most likely never see my money again all because of a span of 15min in which i couldnt cancel a bet. Im sure if i got a hold of them right away 10min before the bet loss their "good will" would have done me a favor but instead I end up getting FKKKKKEEEED and account wiped out.
Is there anything possible that I can do to get my money back or SOMETHING please please help? I honestly Think this is FRAUD by 365 and makes me disgusted. Please someone help.
The whole time that I was on the phone waiting no one could cancel the bet for me. I remained on the phone for 2hours almost trying to get someone to help me void the bet. The point of everything is PEOPLE MAKE MISTAKES. It truly makes me disgusting that I had to get my account cleaned out because of this STUPID site not having a simple CANCEL BET button. I ended up speaking to a supervisor explaining the story 50times and they just kept repeating themselves like robots. "Unfortunately we can only cancel bets on a gesture of good will"???? Ive been a user on bet365 for almost a year and have never made a mistake and when I do it ends up costing me completely everything sherely based on human error. Im just sick to my stomach that Ill most likely never see my money again all because of a span of 15min in which i couldnt cancel a bet. Im sure if i got a hold of them right away 10min before the bet loss their "good will" would have done me a favor but instead I end up getting FKKKKKEEEED and account wiped out.
Is there anything possible that I can do to get my money back or SOMETHING please please help? I honestly Think this is FRAUD by 365 and makes me disgusted. Please someone help.
you by mistake click on 3 teams and them by accident put 3000$ on the betslip