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  • Btgorilla
    SBR Hustler
    • 07-16-09
    • 64

    #1
    JustBet Bonus
    On all sportsbook i think i go up and down. this is odd i got offered bonuses the last 2 times i deposited at JustBet lost both those deposits. i got emails and calls about getting a bonus. I asked to reload to get the same deal and the guy tells me that i'm ahead of the book so i cant get a bonus. So why did i get the bonus the last 2 times and why they calling me about a bonus then? then they say i'm up 4500 with them and ive been playing with them a long time and cant say if that is true but i don't remember withdrawing from then anytime recently. then they tell me i withdrew in 2009. Seriously.
  • Shark79
    SBR Posting Legend
    • 11-19-07
    • 11211

    #2
    Hmmmm ... BT.

    Send me a PM with your account. I'll look into it.
    Comment
    • bigboydan
      SBR Aristocracy
      • 08-10-05
      • 55420

      #3
      Keep us posted of this issue and if you feel you are in need of our assistance you're more than welcome to fill out a complaint form.
      Comment
      • skrtelfan
        SBR MVP
        • 10-09-08
        • 1913

        #4
        First two bonuses you got might have been a mistake.
        Comment
        • Shark79
          SBR Posting Legend
          • 11-19-07
          • 11211

          #5
          No response yet BBD. Waiting on his account, cant do much without it.
          Comment
          • Btgorilla
            SBR Hustler
            • 07-16-09
            • 64

            #6
            I can't pm for some reason I tried sbr support and they said it was fixed restored but still can't pm just goes to a denied admin page.
            Comment
            • Btgorilla
              SBR Hustler
              • 07-16-09
              • 64

              #7
              I don't have a complaint against just bet bbd it's just weird to me that depends on who u talk to u get different answers. If I'm up 4500 with them overall I must of lost it in my other books. I might have withdrawn that much over the last 10 years but I doubt I'm positive that amount. Idk I got killed this last weekend on college so looking for any good book that gives a bonus.
              Comment
              • Shark79
                SBR Posting Legend
                • 11-19-07
                • 11211

                #8
                If you want log on to chat and ask for Nathan ... I'll see into it for you.
                Comment
                • Legions36
                  SBR MVP
                  • 12-17-10
                  • 3032

                  #9
                  Originally posted by Btgorilla
                  I don't have a complaint against just bet bbd it's just weird to me that depends on who u talk to u get different answers. If I'm up 4500 with them overall I must of lost it in my other books. I might have withdrawn that much over the last 10 years but I doubt I'm positive that amount. Idk I got killed this last weekend on college so looking for any good book that gives a bonus.
                  Justbet is good and Sharky is the man there, he will take care of it for u im sure.
                  Comment
                  • Btgorilla
                    SBR Hustler
                    • 07-16-09
                    • 64

                    #10
                    Frank helped me out today and cleared up the issue, I was offered the bonus since I was inactive the last 2 deposits. But ya he said I withdrew 7000 over the years and last one was 1500 in 2009. Guess I'll just wait till they offer something to me again. Heck I'd think they want to do it now since I'm on a losing streak. Great week for KC and Indy to put up some offense and freaking NE to choke against Buffalo, and Boise state to pull kellen Moore in the 3rd quarter.
                    Comment
                    • gle100
                      SBR Rookie
                      • 07-07-10
                      • 30

                      #11
                      Yeah, I got offered a bonus too and then when I called in to find out the details they told me I can't have any bonuses because I'm up against them.... waste of my time.... no bonus, no business haha
                      Comment
                      • champster
                        SBR Hustler
                        • 09-29-11
                        • 59

                        #12
                        First time poster here and I need some assistance. I signed up at Justbet for their bonus of 100% with the 10x rollover requirement. I made a deposit via ** and the money was in account but i did not see the bonus. I inquired with customer support and was told that based on my last name I was not entitled to the bonus until they "knew me better." Now I am the kind of bettor that likes lots of action and bet at the most $25 a game. I told their VIP sales that I would get back to them after a week or so. Within the last week I've wagered about $1200 at $25 a game. I checked back with Justbet and was once again denied my bonus and was told to "keep on playing." What kind of sportsbook does a promotion and does not keep their words? I understand that there are terms and conditions, but isn't that what the rollover requirement is for? I am perfectly happy with their requirements but this is kind of bogus. Please advise.
                        Comment
                        • secretstash
                          SBR Posting Legend
                          • 03-29-10
                          • 14907

                          #13
                          Originally posted by champster
                          First time poster here and I need some assistance. I signed up at Justbet for their bonus of 100% with the 10x rollover requirement. I made a deposit via ** and the money was in account but i did not see the bonus. I inquired with customer support and was told that based on my last name I was not entitled to the bonus until they "knew me better." Now I am the kind of bettor that likes lots of action and bet at the most $25 a game. I told their VIP sales that I would get back to them after a week or so. Within the last week I've wagered about $1200 at $25 a game. I checked back with Justbet and was once again denied my bonus and was told to "keep on playing." What kind of sportsbook does a promotion and does not keep their words? I understand that there are terms and conditions, but isn't that what the rollover requirement is for? I am perfectly happy with their requirements but this is kind of bogus. Please advise.
                          i suggest u private message shark79 in this thread or call justbet and ask for nathan.. they can help u im sure there is a mistake.

                          -stash
                          Comment
                          • Shark79
                            SBR Posting Legend
                            • 11-19-07
                            • 11211

                            #14
                            Champs,

                            Send me your account via PM. And also send me the name of the agent that told you this.

                            Cheers,

                            Sharky.
                            Comment
                            • champster
                              SBR Hustler
                              • 09-29-11
                              • 59

                              #15
                              Hey Shark79,


                              Just sent you a PM with my information for you to look into, thanks ahead of time for looking into this.
                              Comment
                              • Shark79
                                SBR Posting Legend
                                • 11-19-07
                                • 11211

                                #16
                                Replied back.

                                Let me help out.
                                Comment
                                • champster
                                  SBR Hustler
                                  • 09-29-11
                                  • 59

                                  #17
                                  Sharky,

                                  This is my final attempt to get this bonus. I feel that I have been treated unfairly and that Justbet should honor their advertisement of 100% bonus. I was not aware that I was not going to get the bonus. No one on the staff informed me of such before I deposited and you guys had no issues taking my deposit. Had I known, I would of not deposited. I have wagered every single day for the last 3-4 weeks and based on my wagering history I am by no means a sharp. I was told to keep on playing and would eventually get this but I have not. I'm pretty sure I've wagered at least $4,000 at $25-$50 a bet. In addition, I don't think judging a gambler by their last name is a good way to do business. I've honored my part and have wagered quite a bit as a recreational player, please honor Justbet's.
                                  Comment
                                  • pimike
                                    BARRELED IN @ SBR!
                                    • 03-23-08
                                    • 37139

                                    #18
                                    Originally posted by champster
                                    Sharky,

                                    This is my final attempt to get this bonus. I feel that I have been treated unfairly and that Justbet should honor their advertisement of 100% bonus. I was not aware that I was not going to get the bonus. No one on the staff informed me of such before I deposited and you guys had no issues taking my deposit. Had I known, I would of not deposited. I have wagered every single day for the last 3-4 weeks and based on my wagering history I am by no means a sharp. I was told to keep on playing and would eventually get this but I have not. I'm pretty sure I've wagered at least $4,000 at $25-$50 a bet. In addition, I don't think judging a gambler by their last name is a good way to do business. I've honored my part and have wagered quite a bit as a recreational player, please honor Justbet's.


                                    Bonus bad word!
                                    Comment
                                    • sneak-a-peak
                                      SBR MVP
                                      • 11-07-09
                                      • 1373

                                      #19
                                      Is your last name Walters?
                                      Comment
                                      • xfrozenx
                                        Restricted User
                                        • 05-18-08
                                        • 861

                                        #20
                                        I deposited 200 today to get pro, got a 100% bonus. I spoke to Charles, he was a champ very nice.
                                        Comment
                                        • isetcap
                                          SBR MVP
                                          • 12-16-05
                                          • 4006

                                          #21
                                          Originally posted by champster
                                          ...In addition, I don't think judging a gambler by their last name is a good way to do business.
                                          I'm sorry Mr. ********** but that is company policy.
                                          Comment
                                          • pimike
                                            BARRELED IN @ SBR!
                                            • 03-23-08
                                            • 37139

                                            #22
                                            Lol
                                            Comment
                                            • the_orangekat
                                              SBR MVP
                                              • 12-08-07
                                              • 1267

                                              #23
                                              This is why I don't accept bonuses.
                                              Comment
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